ARUNKUMR MANOKARAN

Sholinganallur, Chennai-******

Email – ad3twj@r.postjobfree.com, Mobile: +91-701******* OBJECTIVE

Seeking a challenging position that is using strong analytical and problem-solving skills in Cloud Infrastructure. Looking for an opportunity to nurture my skills in new technologies which is align with company’s vison and my career growth

EXPERIENCE

NOV 2021 TO TILL DATE

NETOWRK & SYSTEM ADMINISTRAOR, ONCOSPARK INDIA PVT LTD, CHENNAI

Designing and Implementing LAN Network,

Create, adjust, and maintain network user settings and permissions.

Consistently monitor and troubleshoot network stability and performance.

Windows Active Directory 2019 – User Administration.

O365 – Administration

Creating and implementing Security policies via SOPHOS Endpoint security

Maintaining Asset by using SANERNOW – Asset Tool

Monitoring Backup server by using Backup software – Vembu (ZOHO)

Provide first call resolution for all the User Tickets by managing JIRA Ticketing Tool NOV 2020 – APR 2021

DESKTOP ENGINEER, IMSI STAFFING -TEAMLEASE (WIPRO PROJECT), CHENNAI

Provides Technical support to the Clients (IndusInd Bank) over the Phone call and remote support – SCCM and BOMGAR

Complete the escalation calls with Proper Technical support.

Configure Outlook 2013 and 2016 and resolve the issues.

Resolve the issues related with O365.

Provides support to install and configure the Network and Standalone Printers and Scanner

Configure the new laptop with required software

JUN 2019 – OCT 2020

DESKTOP SUPPORT ENGINEER, NETCON TECHNOLOGIES, CHENNAI

Installation and configuration all types of Windows OS

Troubleshooting various Software and Hardware issue

L1 - Level Network troubleshooting

Provides instructions or directly sets up desktop hardware. JUN 2012 – MAY 2016

CUSTOMER SUPPORT ENGINEER, INFONET SOLUTIONS, CHENNAI

Take ownership of customer issues

Troubleshoot problems and drive resolutions.

Escalate unresolved issues to relevant internal teams.

Collect prompt and accurate customer feedback.

EDUCATION

JULY 2016 – MAY 2019

B. TECH ELECTRONICS AND COMMUNICATION ENGINEERING

PONNAIYA RAMAJAYAM INSTITUTE OF SCINCE AND TECHNOLOGY- TANJAVUR APR 2009 – APR 2012

DIPLOMA IN ELECTRONICS AND COMMUNICATION ENGINEERING AVC POLYTECHNIC COLLEGE- MAYILADUTHURAI

APR 2008 – MAR 2009

SSLC

SRINIVASA HIGHER SECONDARY SCHOOL - MELAIYUR

SKILLS

Patience and perseverance towards achieving goal.

Passionate about new technologies

Strong Organizational Skills

Ability to lead, follow and work well in a Team. PERSONAL DETAILS

Father’s Name : Manoharan T

Mother’s Name : Anandhi M

Date of Birth : 20.02.1994

Gender : Male

Marital Status : Un-Married

Hobbies : Playing Volleyball and Reading Books

Languages Known : Tamil & English

Address : No: 18/9, Dharma raja Koil Street

Sholinganallur, Chennai-97.

DECLARATION:

I hereby declare that the above particulars furnished by me are true to the best of my knowledgeand belief.

Date:

Place: Arunkumar M

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