Krista M. Nelson

**** *. ****** ***

Aurora, Co. 80013

303-***-****

ad3tmb@r.postjobfree.com

Goals: My goal is to continue my journey as a Certified Pharmacy Technician. I am working on the requirements for my Advanced Pharmacy Technician Certification. Getting ready to go back to school to finish my bachelor's degree in healthcare administration and management.

Employment:

Certified Pharmacy Technician 2022 to present

Kaiser Permanente Aurora, Colorado

Responsibilities include: traveling daily to assigned clinic, assisting in coming members with their new and refill prescriptions, enter prescriptions as they comr up on the computer, solve insurance issues as needed, follow requests made by on-duty Pharmacists, return medications that have been in the holding area for longer than 10 days back to the shelf as a part of inventory control, answer the phones when assigned, fill prescriptions, fill the robot with medications as needed, ring up members, do opening and closing duties as assigned.

Certified Pharmacy Technician 2021 to present

Walgreens Denver, Colorado

Responsibilities include administering immunizations, entering incoming prescriptions as well as faxed and

e-scripts, making sure that the drive through and walk in customers are helped in a timely manner, answering telephones, assisting the Pharmacist as needed, inventory control

Certified Pharmacy Technician 2008 to 2011

Swedish Medical Center Englewood, Colorado

Responsibilities include preparing intravenous solutions for patients throughout the hospital, training new employees on the everyday duties of the inpatient pharmacy, answering questions from nurses over the phone or in person, ensuring the proper and timely delivery of patient medications for daily distribution, assisting Pharmacists in answering phones and filling requests that they are receiving. Provide internal and external customer service with nurses and fel1ow co-workers as well as vendors as needed. Making sure that medications on the floors, clinics and in the pharmacy are in date as required by law.

Certified Pharmacy Technician 2003 to 2008

Rite Aid Pharmacy Denver, Colorado

Responsibilities include traveling to different stores and filling in where help is needed throughout the state, training new employees in and out of state, scheduling other technicians and interns when other needs arise, intake and process incoming prescriptions from the phone and walk in customers. Provide internal and external customer service with co-workers, insurance companies and vendors. Preparing medication orders for nursing home patients to be delivered at specific pharmacies as well as outside billing for these facilities as needed.

Certified Pharmacy Technician 2003

Aurora CommunityPharmacy Aurora,Colorado

Responsibilities include processing incoming prescriptions from walk in customers and the phone, internal and external customer service with physician offices, vendors and insurance companies. Provide customer service through the ringing up of prescriptions and other products as needed. Prepare and bill for once a month medications for in home nursing care.

Communications Technician 2002 to 2003

Action Care Ambulance Englewood, Colorado

Responsibilities include intake of emergent and non-emergent telephone calls, dispatching ambulances to these calls, determining the best response and unit for each call. Provide customer service to nursing homes to provide wheel care services to patients for doctor appointments and return to the nursing home from the hospital.

Education:

Penn Foster College 2009 to 2012 Scranton, Pennsylvania Received diploma for Medical Billing and Coding

National American University 2006 to 2008

Pursued degree in Healthcare Management and Administration Denver, Colorado

Earned the honor of being on the Dean’s list and in the Who’s Who of American Colleges and Universities in 2007 and 2008

Community College of Aurora 2001 to 2006

Completed prerequisites for nursing school Aurora, Colorado

Earned the honor of being on the National Dean’s List for the year 2004 and 2005.

Skills:

Certified Pharmacy Technician since 2002

Immunization Certified

State Certified in Colorado

Medical Billing and Coding Knowledge

Efficient and knowledgeable with Microsoft Office 2003 and 2007

Excellent internal and external customer service experience

Can type 35 plus wpm

Ability to work independently or in a group or team setting

Always willing to learn new things