Email:

ad3tm8@r.postjobfree.com

ad3tm8@r.postjobfree.com

Mobile:

+974********

Address:

Abu Humor, Doha,

Qatar.

Language known:

Tamil - Native

English – Professional working Proficiency

Hindi – Limited Working proficiency

WESLEY MICHAEL RAJ

Security Professional

In my capacity as a retail security manager, I oversee managing a mall's overall operations, with a particular emphasis on security procedures. In addition to working with tenants to manage the general operations of the mall and overseeing the security team to protect the people and property of the establishment, this function entails making sure that consumers are in a safe and enjoyable environment.

EDUCATIONAL DETAILS:

BSc Hotel Management, 2007 SRM University. Chennai. India.

Diploma in Aviation, Hospitality Management, 2009 Frank Finn Aviation. Trichy. India.

Advanced Diploma in Fire and Safety Management, 2015 Safety Professionals Training and Consulting. Chennai. India.

CERTIFICAIONS AND TRAINING RECEIVED:

Certification - Basic Aviation Security Program

Issuing origination - Bureau Civil Aviation Security, Ministry of civil Aviation.

Certification - X-Ray Baggage Inspection System

Issuing origination - Bureau Civil Aviation Security, Ministry of Civil Aviation.

Certification - Emergency Response Procedure

Issuing origination - QuikJet Airlines.

Certification - Fire Warden/Marshal

Issuing origination – Enertech Safety Training Qatar.

Certification - First Aid/CPR.

Issuing origination - Enertech Safety Training Qatar.

Certification - Dangerous Goods Regulations CAT 6.

Issuing origination - Tirwin Management affiliated by ICAO.

Work Experience:

Division Head – Safety and Security

Safari Mall & Hypermarkets,

03/2022- Present. Abu Humor, Doha,

Qatar.

Manager – Safety and Security

Virtuous Retail – VR Mall

06/2019 - 03/2022, Chennai, India.

Executive – Safety and Security

Phoenix Market City – Phoenix Mall

11/2017 - 05/2019, Chennai, India.

Senior Executive – Airline Security

QuikJet Airlines, Chennai, India.

08/2015 – 08/2017,

Airline Assistant Security Officer

Jet Airways, Chennai, India.

11/2010 – 08/2014

Key Responsibilities:

Create and put into effect security policies and procedures to guarantee the tenants, customers, and mall staff all feel safe and secure.

Oversee the hiring, training, and performance reviews of the security team.

Monitoring and controlling the control room operations, keep an eye on security systems such as CCTV cameras, alarms, and others to spot and address any possible threats.

Work together to improve overall security measures with the emergency services and local law enforcement.

Manage all aspects of daily mall operations, such as facility management, cleaning, and maintenance.

Arrange for repairs, landscaping, garbage disposal, and other operational requirements to be coordinated with outside service providers.

Verify that emergency response procedures and health and safety laws are followed.

Put methods in place to draw and keep customers while fostering a friendly and safe atmosphere.

Concentrate on improving the whole experience that customers have within the mall.

Collaborate with the marketing team to create and implement marketing plans that highlight the mall and its retailers.

To increase foot traffic, plan and manage advertising campaigns, promotions, and events.

Attend meeting with other department managers to determine the operational needs.

Plan security operation for specific events.

Ensure the provisions and effective maintenance of firefighting equipment.

Monitoring the periodical checking of the safety equipment.

Work along with the operation manager to develop the budget for security operations.

monitoring and managing the spending plan.

Write up reports on a frequent basis about tenant occupancy, financial indicators, security issues, and mall and security performance.

Describe significant advancements and difficulties to upper management.

Cultivate and preserve a good rapport with mall tenants by attending to their issues and making sure the contract is followed.

Work together to resolve operational problems and improve the general performance of malls with property owners, regional authorities, and other stakeholders.

SKILLS:

Loss Prevention

Risk management

Risk assessments

Incident response

Security Investigations

Safety and security regulations

Security Operations

Security team management

Scheduling, security policies, Personnel screening, Strong communication, Customer service.

EXTRACURRICULAR ACTIVITIES:

Played for school and club hockey teams in state level tournaments.

Participate in various cultural events in college.

Signature

Wesley Michael Raj j

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