Junior Julmisse

Bilingual Customer Service Professional

Ocoee, FL 34761

ad3tl6@r.postjobfree.com

+1-689-***-****

Bilingual professional with over 10 years of experience known for exceptional skills in customer service, engineering, stewardship, security, and warehouse assistance. Fluent in English and Creole. Punctual and efficient Driver known for reliability and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Supervisor/Officer

Wyndham Lake Buena Vista Disney Springs Resort Area - Orlando, FL February 2021 to November 2023

Monitor surveillance and alarm systems, swiftly responding to security breaches or incidents. Liaise with law enforcement, emergency services, and relevant stakeholders during security emergencies. Educate and train security personnel on protocols and emergency response plans. Houseman/Runner/Pool Attendant

Staffing Professionals - Orlando, FL

January 2020 to December 2021

• Cleans and maintains all lobbies and public restrooms.

• Sweeps and mopes carpets, lobby entrance.

• Empties ashtrays and urns. Polishes furniture and fixtures. Vacuums and polishes elevators.

• Assisting in the housekeeping department, responding to guest's requests and inquiries, flexibility to multi-task, and coordinating with other personnel for concerns and guests' assistance.

• Polishes the lobby floor during Night. Keeps the Back area of Front desk neat and clean.

• Ready to do any other work assigned by the supervisor time to time. Keeps all public areas neat, vacuumed and dusted.

• Setting up umbrellas, loungers, and other pool furniture. Ensuring that the swimming pool, furniture, and facilities are clean and safe. Welcoming guests and ensuring their safety and comfort Security Guard

Simmons Security - Grand Bahama

February 2017 to December 2019

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Obtains help by sounding alarms.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Engineer

Mechanical Engineering - Grand Bahama

January 2016 to January 2017

• Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.

• Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.

• Nailed and welded pieces into place by securing paneled edges and machine-made molding to structures.

• Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.

• Oil Rig Inspector

• Oil Pipeline Maintenance

Delivery Driver

North Western Manufacturing - Grand Bahama

June 2013 to June 2015

• Kept detailed records of sales, payments and completed or in-progress deliveries.

• Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.

• Completed rush deliveries on tight timetables to satisfy customer needs.

• Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

• Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.

• Completed on-time deliveries by choosing best and most efficient routes.

• Recorded each delivery using proper paperwork before leaving warehouse. Education

High school or equivalent in Hotel Hospitaliy

St. Georges High School - Grand Bahama

June 2016

Skills

• English Fluency (10+ years)

• Creole Fluency (10+ years)

• Organizational Skills

• Attention to detail

• Strong Communication Skills

• Mechanical Engineering Experience

• Time Management

• Safe Driving

• Heavy Hauling

• Customer Oriented

• Shipping And Receiving

• Stocking and Replenishing

• Restaurant Experience

• SolidWorks

• Delivery Driver Experience

• Security

• Maintenance

• Driving

• Translation

• Customer service

• Leadership

• Sales

• Communication skills

Assessments

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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