Amber Smith

Harrisburg, PA *****

ad3tkn@r.postjobfree.com

+1-717-***-****

Work Experience

CNA - Certified Nursing Assistant

CornerStone Staffing - Harrisburg, PA

July 2022 to Present

• Performing duties in a manner that is conducive to residents’ safety and comfort and in accordance with standards of high-quality care

• Assisting resident’s with activities of daily living

• Making appointments for residents, accompanying them on a timely basis, assisting with post-mortem care, and transferring residents’ belongings and equipment as directed

• Reporting any and all changes in a resident’s condition to his/her family or responsible party

• Ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere that recognizes each individual’s needs and rights CNA - Certified Nursing Assistant

ProMedica Senior Care - Harrisburg, PA

March 2021 to May 2022

• Performing duties in a manner that is conducive to residents’ safety and comfort and in accordance with standards of high-quality care

• Assisting resident’s with activities of daily living

• Making appointments for residents, accompanying them on a timely basis, assisting with post-mortem care, and transferring residents’ belongings and equipment as directed

• Reporting any and all changes in a resident’s condition to his/her family or responsible party

• Ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere that recognizes each individual’s needs and rights CNA - Certified Nursing Assistant

Georgia Regional Hospital - Decatur, GA

December 2018 to March 2022

• Adult Mental Health (AMH) Units and Forensic Units: Provide basic patient care and work with patients/clients to develop daily living skills. Completes required documentation in patient and unit records. Takes vital signs as needed and document accordingly in the Electronic Medical Record. Ensures safety and security of clients. Observes and documents patient data, behavior and activity. Prepares clients for treatments or examinations. May assist with bathing or activities of daily living.

CNA - Certified Nursing Assistant

Assist Healthcare Staffing - Atlanta, GA

October 2017 to October 2020

• Performing duties in a manner that is conducive to residents’ safety and comfort and in accordance with standards of high-quality care

• Assisting resident’s with activities of daily living

• Making appointments for residents, accompanying them on a timely basis, assisting with post-mortem care, and transferring residents’ belongings and equipment as directed

• Reporting any and all changes in a resident’s condition to his/her family or responsible party

• Ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere that recognizes each individual’s needs and rights Customer Service Representative Work From Home

UnitedHealth Group - Atlanta, GA

September 2017 to April 2019

• Respond to incoming calls from our customers on issues related to benefit eligibility questions and prescription status inquiries

• Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries

• Ask appropriate questions and listen actively while documenting required information in computer systems

• Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders

• Make outbound calls to customers on prescription orders and payment issues Correctional Officer

Atlanta County Correctional Facility - Atlanta, GA August 2014 to August 2017

• The primary purpose of this position is to perform journeyman level of work in the care, custody, control and non-professional counseling of inmates at the County correctional facility. An employee in this class directs inmate activities in cellblocks, housing units, work areas, dining and recreation areas; observes inmate corridors or visiting areas ensuring security is maintained and institution rules are adhered to; and provides advice and guidance in assisting inmates in their adjustment to and participation in correctional processes. Work varies with duties where there is direct involvement with inmates, to work where there is limited contact with inmates and visitors

Education

High school diploma

Central Dauphin HS - Harrisburg, PA

January 2003 to June 2006

Skills

• Vital Signs

• Medical Records

• Nursing

• Home Care

• Caregiving

• Medical Terminology

• Patient Care

• Hospital Experience

• Meal Preparation

Certifications and Licenses

CNA

CPR Certification

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