Margarita Palaguachi

718-***-**** ad3th9@r.postjobfree.com Brooklyn, NY 11201

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience. I'm committed in meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLS

Product Development

Interpersonal Communication

End to End Feature Delivery

User Journeys, Story Maps, User Stories

Bilingual

Teamplayer

EXPERIENCE

Product Coordinator, Gainor Staffing, April 2021-April 2023 New York, NY

Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.

Defined and analyzed product metrics to facilitate growth of product. Worked with engineers to improve user experience and confirm builds meet user specifications.

Entered all product that came in.

Delivered all products to proper department.

Home Health Aide, Elara Caring, February 2015-December 2019 Forest Hills, NY

Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Assisted clients with bathing, dressing and incontinence care. Maintained clean and well-organized environment for client happiness and safety. Helped client with medication self-administration. Assisted with client personal care needs to foster independence and well-being. Bookkeeper, Hirtz and traubner, August 2001-October 2009 New York, NY

Performed basic accounting, payroll and bookkeeping services to manage business operations.

Entered deposits, credit card charges and sales entries to facilitate cash management. Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.

EDUCATION AND TRAINING

GED

Kingsborough Community College of The City University of New York, Brooklyn NY September 2010