Akilarathi Sundaramoorthy

805-***-****,

akilarathikaruppusamy@gmailcom + Newbury Park, CA, 91320

Summary Organized and motivated employee eager to apply time management and organizational skills

in various environments. Seeking entry-level opportunities to expand skills while facilitating

company growth

Skills + Customer Service + Automated and Manual Testing.

+ Microsoft Office + PHP language

+ Good Work Ethic + HTML language

+ Basic Math + SQL language

+ Computer Skills

Experience 06/2012 - 09/2023

Software Test Engineer, Andorid, Kovilpatti, Tamilnadu

+ Verified automated testing-related activities followed strict company standards.

+ Tested web application compatibility and performance to recommend cross-browser

compatibility improvements to web development team.

+ Worked with offsite teams to complete timely tests and facilitate smooth product releases.

+ Produced test scripts for new automated software testing rounds.

+ Tracked software bugs and detailed information regarding findings and resolution techniques

in documentation,

+ Reviewed user software error reports submitted to technical support representatives for

diagnosis and evaluated merits of developing studies to better understand underlying

03/2012 -05/2012

Customer Service Representative, Redact Infotech, Kovilpatti, Tamilnadu

+ Promoted high customer satisfaction by resolving problems with knowledgeable and friendly

+ De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

+ Educated customers on special pricing opportunities and company offerings.

+ Informed customers about billing procedures, processed payments and provided payment

option setup assistance.

Education And eclnar.

Trainit B.sc., Physics

vee S.R.N.M College, Sattur

05/2010

M.C.A, Computer Engineering

National Engineering College, Kovilpatti

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