Customer Service High School
Resume:
Cheryl Douglas
******************@*****.***
OVERVIEW
Dedicated customer service professional with forty years of experience. Solid team player with a positive demeanor and proven skills in establishing rapport with clients. Committed to maintaining professional relationships to increase profitability and drive business results.
EXPERIENCE
SAS Retail
01/2021 - Present
Merchandiser
Responsible for communicating with store leadership to understand the scope of work per shift. Assigned roles, read planograms to understand change needed.
Reset, remodel and open Whole Foods Markets across the country.
Port Authority of Allegheny County
09/1987 - 02/2010
Transit Operator
Responsible for stopping at designated stops to pick up and drop off passengers throughout the city. Notify passengers of price, upcoming stops and locations of other buses.
Knowledgeable of city streets and routes
Presbyterian Hospital
09/1980 - 03/1985
Cashier/Food Prep
Responsible for taking payments from customers and staff. Prepared food to be served on a daily basis.
EDUCATION
Scott High School
1975 - 1977
High School Diploma
Studied college business and math
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