STACY TAYLOR

SENIOR IT PROJECT MANAGER

CONTACT

682-***-****

ad3td8@r.postjobfree.com

PROFILE

MBA, ACCOMPLISHED IT PROFESSIONAL POSSESSING 20 YEARS OF PROJECT MANAGEMENT EXPERIENCE

WELL VERSED WITH PROJECT RESOURCE PLANNING, SCHEDULING, RISK AND ISSUES MANAGEMENT, PROJECT BUDGET PLANNING AND MANAGEMENT, PROJECT DEVELOPMENT, TESTING AND IMPLEMENTATION

EXPERIENCED WITH VENDOR SELECTION, STATEMENTS OF WORK AND CONTRACTS

EXCELLENT PROJECT REPORTING SKILLS TO BOTH TECHNICAL TEAM MEMBERS AND EXECUTIVE LEADERSHIP

EXPERIENCED IN AGILE AT USING RALLY

EXPERIENCED IN SDLC PM METHODOLOGIES

SIX SIGMA PROCESS IMPROVEMENT PROJECT MANAGEMENT USING SMART CRITERIA, CMMI

SKILLS

MOBILITY AND NETWORK TECHNOLOGIES

HARDWARE AND SOFTWARE PROJECT MANGEMENT

SOTI MOBI CONTROL

STRATIX ITRAC

RALLY

EXPERIENCE

Charles Schwab, Lone Tree, CO (November 2021 – November 2023) -

Senior Project Manager

Manage a project for Schwab Bank to sell Brokered CDs, resulting in a yearly net project of up to $50 million per year

Manage several other Schwab Bank IT projects, including a checking and savings name change

Manage a program that supports the IT backbone of a Portfolio Analysis tool

American Airlines, Fort Worth, TX (February 2014 – September 2021) - Employee

IT Senior Project Manager

Manage deployment, monitoring and operational support for over 1000 scanners and tablets that support Cargo Warehouse and Mail Operations

Monitor and update mobile devices using Mobile Device Management tool SOTI Mobi Control

Manage, troubleshoot and resolve operational support IT incidents, Requests for Change and Service Requests using Cherwell

Single Point of Contact (SPOC) for Cargo computer profile management

Conducted technical site surveys for Cargo site moves and start-ups. Order network circuits and equipment as needed

Working closely with Cargo IT, successfully integrated operations and networks at over 50 Cargo Stations, leading up to Single Airway Bill Milestone for the airline merger

Successfully integrated operations and networks at 80 domestic airports for the airline merger

Worked closely with Corporate Real Estate to support dozens of colocations domestically

Developed detailed project plans and weekly project dashboards for the project team and senior IT and business management

Gathered requirements and developed project budget for labor and hardware costs

ADT Security Irving, TX (June 2013 – Jan. 3, 2014) - Contract

Senior Project Manager

Facilitated project requirements “deep dive” reviews for three major releases with developers, testers and business stakeholders

Developed detailed project plans and weekly project dashboards for the project team and senior IT and business management

Managed software development projects using Agile/Scrum method and full Software Development Lifecycle Managed project team of over 50 people, including resources from the business, Quality Assurance, Development, Training and Deployment teams

Managed Project Financial workbook for a $4 million-dollar project, tracking and reporting on forecast and actual spend

Deployed functionality to upgrade and enhance the Mastermind Business (MMB) system to the entire company

Functionality delivered included upgrades to the billing, revenue, receivables, collections, and commissions applications in MMB

HD Vest, Inc, (December 2012 - April 2013) – Contract

Senior Project Manager

Implemented a $500,000 Recruiting Customer Relationship Management (SugarCRM) system, ensuring the highest levels of data information security for the financial services firm

The CRM included interfaces with a marketing automation tool (Pardot) and electronic signature software (Adobe/Echosign)

Drove negotiations between the HD Vest and vendor executive and legal teams for review and acceptance of nine separate contracts for the CRM system, including Statements of Work, software license agreements and the secure network hosting Work Order

Developed the Project Control Document, including the forecast budget and project risks assessments

Responsible for project budget monitoring and actual cost reporting

Facilitated technical discussions with internal IT, the Information Security Officer (ISO) and vendor teams to address hardware and software security requirements and risk assessments

Created in MS Visio, the high-level system architecture diagram of the CRM system, including all hardware, software and system interfaces within the secure hosting environment and interfaces with the externally hosted servers and applications

Developed, managed and continually updated the detail project plan for all phases of the project, from initiation, requirements, design, development, testing, implementation and post production support

Responsible for project communication with the technical, business and executive stakeholders, including weekly project status, risks and issues reporting using MS PowerPoint

Created and managed the CRM Project Repository in MS Sharepoint

Developed the User Acceptance Test Plan

Developed the Business Continuity and post-production support plans for the CRM

Williamson-Dickie Manufacturing, Inc., (May 2012 - October 2012) - Contract

Project/Business Services Manager

Successfully managed and implemented a $400,000 Customer Service Integrated phone system

Developed project budget, including the purchase, development and testing of the application servers, software and digital phone systems

Managed Marketing Portal project to integrate separate marketing systems into one platform

Implemented a Retail Marketing Training Website used by 16,000 retailers

Managed internal and external technical and business resources to meet project milestones

Facilitated and managed service agreements, project scope, statements of work and project schedules with vendors, approved invoices and tracked project budgets

JPMorgan Chase Mortgage Loan Services, (September 2010 - December 2011) - Contract

Senior Project Manager

Successfully implemented many system upgrades to facilitate large transfer of loan data between loan modification systems. Includes transfer of data for several hundred loans per day and thousands per week

Led 3-5 concurrent projects, including hardware and software upgrades and implementations

Successfully managed a diverse, global team of software developers, systems engineers, testers, quality assurance and analysts in support of several loan modification system upgrades and implementations

Created a detailed Go Live Implementation plan for enterprise-wide system integration for the Default Mortgage Servicing System

Managed updates to mortgage systems to adhere to laws passed by Congress and strict guidelines provided by the Department of the Treasury

Led project to convert dozens of database servers from Windows Server 2003 to Windows Server 2008

Evolvent Technologies, (April 2007- June 2010)

Senior Principal Analyst

Supervised development of a $100 million Information Technology planning budget for the Air Force Medical Service (AFMS)

Managed IT Asset Portfolio for requirement gaps and redundancies

Saved $75 million in network hosting costs for the Military Health System

SAIC, (August 2005- April 2007)

Senior Defense Policy Analyst

Directed development of the IT systems portfolio for the Department of Defense, Joint Chiefs of Staff

Analyzed and managed the IT Portfolio systems and costs for gaps and redundancies

Raytheon, (May 2002 - August 2005)

Program Manager

Managed several personnel and projects supporting a major Air Force aircraft program

Implemented hardware and software upgrades and new system installs for the aircraft platform IT and communication systems

Developed WBS project schedule and managed the budget using EVMS

Led a large team in earning a CMMI Level 5 for the entire organization

Managed several projects as a Six Sigma Green Belt, obtained Black Belt training

Electronic Data Systems, (April 2000 - May 2002)

IT Project Manager

Managed large project team in development and implementation of the Navy-Marine Corps Intranet, a 300,000-seat network infrastructure

Delivered comprehensive oversight to 20 concurrent IT network engineering projects, with responsibility for initial schedule development; schedule tracking; and coordination of the flow of accurate project status, risk and issue reporting to executive leadership teams

Directed internal network engineers and vendor security network teams in analysis, configuration and implementation of secure and scalable routers and switches for the NMCI Intranet

United States Air Force, (November 1984- - July 1992)

Wideband Telecommunications Specialist

Maintained fixed and mobile Telecommunications equipment, including radios, multiplexers and high-power transmitters

Administered Airman training plan for Commander during the Persian Gulf War

EDUCATION

Master of Business Administration (2009)

George Mason University, Fairfax, VA

Bachelor of Science, Management Information Systems (2000)

University of Colorado, Colorado Springs, CO

Associate of Science, Electronic Systems (1991)

Community College of the Air Force

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