Olivia Hester

262-***-**** ad3tcn@r.postjobfree.com Minneapolis, MN 55414

SUMMARY

Enthusiastic and highly motivated team-oriented associate with extensive customer service and administrative assistant skills. Outgoing professional who is detail oriented, savvy problem solver, critical thinker, and empathetic with excellent communication and hospitality skills. SKILLS & ATTRIBUTES

● Ethical and uses discretion

● Team player

● Interpersonal skills

● Proficient in Microsoft Office

● Event planning

● Leadership

● Time management

● Organization skills

EXPERIENCE

UMN DEPARTMENT OF AGRONOMY AND PLANT GENETICS – St. Paul, MN Human Resource and Administrative Support 09/2023 to present

● Coordinated and managed daily office operations to ensure efficiency.

● Conducted data entry with a high level of accuracy and attention to detail.

● Supported the management of onboarding processes for new employees.

● Integrated HR training and development initiatives into faculty and staff meetings. THE BARTOLOTTA RESTAURANT GROUP – Milwaukee, WI

Human Resources Intern 06/2023 to 08/2023

● Collaborated with the HR team to address employee concerns and conflicts.

● Supported the planning and execution of employee engagement events.

● Entered and updated employee information in the HRIS (Human Resources Information System). ROCKY ROCOCO CORPORATION - Oconomowoc, WI

Administrative Assistant 05/2020 to present

● Assisted marketing and accounting leaders.

● Processed and logged customer satisfaction surveys.

● Managed front desk and administered office procedures.

● Created powerpoint presentations for customer care. EDUCATION

University of Minnesota – Minneapolis, MN Bachelor of Arts - Psychology, Expected 05/2024 Human Resource Development Certificate * Sales Certificate St. Louis University - Madrid, Spain Bachelor or Arts - Psychology, 01/2022 - 05/2022 St. Louis University – St. Louis, MO Bachelor of Arts – Psychology, 08/2020-01/2022 - Dean’s list Kettle Moraine High School – Wales, WI Honors High School Diploma 06/2020 National Honor Society * Four Year Multi Sport Varsity Athlete German Club - University of Minnesota 09/2022 to present German Club - St. Louis University - St. Louis, MO 09/2020 to 05/2022

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