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Customer Service Relations

Location:
San Diego, CA
Posted:
February 21, 2024

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Resume:

CHRISTOPHER M. ROSAL

CDL# N******* P-Endorsement

**** ****** *** #*** ***** 619-***-****

San Diego CA. 92115.

Email rosalc176@ gmail.com

Summary of Qualifications

Customer Service – Self Starter – Team Player

Dynamic, personable professional that offers excellence in client and customer relations. Knowledgeable about San Diego’s culture, community, local transportation systems, local attractions and ongoing events. Able to assist customers with a variety of inquires regarding group, senior, disabled, child care, healthcare and health clubs, tours, and local attractions in San Diego, Hollywood, Los Angeles and Baja. Outstanding communication and interpersonal skills. Loyal, hardworking and motivated. Strong problem solving, time management, and critical thinking skills. Possesses a strong work ethic, dependable. Excellent driver record.

Professional Experience

Old Town Trolley Tours 03/13 – 02/16

Tour Guide Conductor/Trolley Driver

Class B License

Conductors drive 35 passenger, hop-on, hop-off, site-seeing vehicles through 100 Points of Interest of our “Fair City.” Tour is a two hour fully narrated local history by the conductor while maintaining stringent schedules and road safety regulations. Safety inspections are performed by conductors/drivers as well as introductory safety information for passengers. There are 12 stops throughout the tour for pick up and drop off.

Also conducted evening “Ghosts and Gravestones Tours” in full costume. This particular tour requires theatrical and humorous conte nt on the part of the conductor.

Voted Rookie Conductor of the Year, 2013. Award is based on perfect attendance, customer feedback, staff and managers.

Sharp Mesa Vista Hospital, San Diego, CA 07/01/11 – 02/29/12

Van Driver

Responsible for interacting with patients and transporting patients to various areas throughout the county. Maintaining regular time schedule in order to provide quality of service and meet appointment needs. Areas included North Coastal, East County, South Bay, Downtown Gaslamp, Point Loma, and La Jolla.

Avis Rent-A-Car, San Diego Airport, CA 01/28/11 – 06/23/11

Courters Bus Operator

Transportation of customers to and from the San Diego Airport. Practice and implement all codes of safety regarding pre-inspection criteria for vehicle, safe driving throughout Commuter Terminal, Terminal 1 and Terminal 2, always mindful of keeping customer service at highest standard.

Veolia Transport Systems MTS, Chula Vista, CA 06/01/09 – 08/11/10

Bus Operator

Maintain vehicle within the guidelines for appropriate operation, transportation of customers including disabled individuals to requested stops.

San Diego Institute of Pathology, San Diego, CA 04/04/1990 – 04/01/1994

Courier

Travel throughout the greater San Diego area in order to pick up and deliver lab specimens from offices and hospitals. Position enabled me to obtain a great understanding of San Diego County, freeways, side streets and other transportation related knowledge. Experience in this position required excellent customer service, professionalism and time management.



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