Susan Pinto

561-***-****

ad3tas@r.postjobfree.com

Professional Profile

Seasoned professional with 10+ years’ experience in multiple industries including but not limited to Human Resources, Payroll, client relations, workers compensation, employee/employer benefits, and billing, while providing superior staff and management support.

Experience:

Nightingale Nurses Boca Raton, FL 12/2022 to 08/2023

Payroll Processor

•Administration of multi-state payroll on a weekly basis for 400 travel nurses.

•Accurately enter hours into NPS.

•Audited all billing on a weekly basis for Vaya, Wand, Einstein, Einstein II, Workforce 2.0, Davin Healthcare, Blue Sky, Aya Connect.

•Assisted with New Hires, Terminations, Rate Changes, etc. into ADP.

Cross Country Staffing Boca Raton, FL 08/2018 to 12/2022

Field Payroll Specialist

•Administration of multi-state payroll on a weekly basis for 500 travel nurses.

•Accurately entered timesheets, processed deductions, reimbursements, and bonuses into IRIS.

•Accurately entered W4, state taxes, direct deposit information into CSS.

•Entered new hires, and terminated assignments as required.

•Provided Customer Service when communicating with the travel nurses, recruiters, employees, Sales, Billing, AR departments, and hospitals.

•Audited all maintenance after payroll was processed.

•Processed payroll adjustments, including manual checks and wires.

Wellness Resource Center Boca Raton, FL 01/2018 to 03/2018

HR & Risk Manager (contract position)

Human Resources

•Conversion and implementation of policies and procedures.

•Full cycle recruitment, onboarding, and payroll.

•Benefit administration to include- new hires, terminations, open enrollment, etc. Handle employee relations situations as needed.

•Worker's compensation, FMLA, and leave processing and tracking.

• Oversee DCF, CARF, and state survey compliance Working within federal and state labor and employment laws, FMLA, HIPPA, ADA, COBRA, and other regulatory laws required.

Risk Management

•Define required clinical data sets in conjunction with the Medical staff, Clinical Leaders, and Acadia Corporate resources.

•Implement the Performance Improvement and Risk Management Program.

•Measure, analyze, and manage variations in the performance of defined processes that affect patient safety.

•Identify opportunities to reduce risk exposure.

Welcome Funds, Inc Boca Raton, FL 07/2017 to 12/2017

Assistant to the Closing Director (contract position)

•Proofread the legal contracts drawn up for the seller, buyer, broker, and lawyers to ensure that their life insurance policies were compliant with their state laws and regulations.

•Helped the Closing Director to make sure to confirm pricing and that the commissions were inputted and calculated correctly.

•Proofread each contract and added “sign here” stickers and highlighted the sections on the contracts so that all parties involved knew where they had to sign and get the section notarized.

Sun Coast Recovery Services, LLC Coral Springs, FL 10/2016 to 07/2017

HR Manager/Comptroller

•Administration of full-cycle payroll, benefits into ADP for all staff.

•Managed new hires, terminations, rate changes, medical, dental, and vision for all staff.

•Handled finances for the company’s daily operation.

•Approved and maintained records concerning leave request forms, worker’s compensation claims, CEU training, and DCF-mandated yearly testing for all clinical staff.

Way Beyond Detox, LLC Greenacres, FL 11/2014 to 10/2016

Human Resources Director

•Administration of full-cycle payroll, benefits into ADP for all staff.

•Managed new hires, terminations, rate changes, medical, dental, and vision for all staff.

•Handled finances for the company’s daily operation.

•Approved and maintained records concerning leave request forms, worker’s compensation claims, CEU training, and DCF-mandated yearly testing for all clinical staff.

Promise Healthcare Boca Raton, FL 02/2012 to 11/2014

Insurance Program Coordinator

Promise Healthcare Boca Raton, FL 08/2011 to 02/2012

Corporate Legal Assistant

•Provided industry-consistent insurance services to Promise Hospital, its affiliates, and subsidiary organizations in conjunction with overseeing the implementation and maintenance of service for related legal entities and associated companies.

•Organized insurance applications and renewals, negotiated coverage issues in collaboration with insurance brokers, and assisted in the purchasing of coverage for all services. Managed all automotive and property claims for the entirety of the claims process. Collaborated with HR in the development and implementation of worker’s compensation and employee safety programs.

•Visited facilities to assess the introduction and utilization of safety initiatives and programs, ensuring all programs were employed in a satisfactory manner.

•Collaborated with the Risk Management unit in orchestrating mitigation and loss control programs throughout the company.

•Monitored and evaluated the services rendered by brokers, business providers, and insurance programs, guaranteeing the highest level of proficiency and competence.

Education, Certificates:

•Suffolk County Community College

•Worker’s Compensation Certificates

•Workers Compensation Certificate- Medfinders

•CPR- American Health Association

•Aggression Control

•HIV/Aids

•Security Awareness

•HIPAA Information and action

•Deaf or Hard of Hearing

•Department of Families Training and Development

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