David Akwara

Professional summary

Analytical and dexterous certified IT professional with 5+ years' experience pursuing a Tier-2/Tier-3 technical support or desktop support role. Able to communicate with end users at beginner to expert levels of technical proficiency. Adapt at reducing break-fix times and able to coordinate and fulfill duties with precision, efficiency, resourcefulness, and timeliness.

Education and Certification

CompTIA A+

(Issued 2011)

CompTIA Network+

(Issued 2011)

Linux Admin

(Issued 2020)

CompTIA Security+

(Issued 2021)

Professional Experience

October 2014– Present

PERSONNEL SECURITY SUPERVISOR

Triple Canopy Security (Constellis) (Department of Commerce - NOAA Federal Building), (Public Trust and Suitability clearance) Silver Spring, MD / Oct.2014 – Present

Responsible for all daily Security Operations, and assists the Security Manager.

Perform other operations and related functions (e.g., incident reports…).

Conduct IT risk assessment to identify system threats, vulnerabilities and risk, and generate reports.

Maintain, review and update information security system documentations, including System Security Plan (SSP), Plan of Action & Milestone (POA&M), Risk Assessment (RA), policies and procedures, security control baselines in accordance with NIST guideline and security practices.

Apply appropriate information security control for Federal Information System based on NIST 800-37 rev1, SP 800-53, FIPS 199, FIPS 200, and NIST SP 800-53A R4. Assess security controls and develop security assessment report (SAR)

Support A&A activities (Categorize, Selection, Implement, Assessment, Authorize, Monitor) according to the A&A project plan. Facilitated Security Control Assessment (SCA) and Continuous Monitoring Activities

Review authorization documentation for completeness and accuracy for compliance.

Facilitate Security Control Assessment (SCA) and monitor activities.

Executed examine, interview, and test procedures in accordance with NIST SP 800-53A Revision 4.

Ensure cyber security policies are adhered to and that required controls are implemented.

Validated information system security plans to ensure NIST control requirements are met.

Assist team members with proper artifact collection and detail to client’s examples of artifacts that will satisfy assessment requirements.

Review security logs to ensure compliance with policies and procedures and identifies potential anomalies.

Update and review A&A Packages to include Core Docs, Policy & Procedures, Operations and Maintenance Artifacts, SSP, SAR, FIPS 200, FIPS 199, and POA&M.

Collect Operation and Maintenance artifacts on an ongoing basis so that Security Control Assessment (SCA) is seamless.

Upload supporting documentations into the SharePoint, Google Docs, and eMASS/CSAM.

Manage vulnerabilities with the aid of Nessus vulnerability Scanners to detect potential risks on a single or multiple assets across the enterprise network.

CVS PHARMACY (CUSTOMER SERVICE REP.)

(East-west highway Hyattsville Maryland 2007-2014)

Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Education

Marcel Jaff Academy (Scrum Master) March 2023-June 2023

To Implement Project Management/Best Practices. ...

To Keep all Parties on Track and Informed. ...

To Introduce Agile Engineering Practices. ...

To Coach Team Members. ...

To Host Daily Stand-up Meetings. ...

Assist the Product Owner with the Product Backlog. ...

Remove Roadblocks. ...

Teach Scrum Practices and Principles.

Smooth Academy (CompTIA Security+) (Lanham Maryland 2020-2021)

To review and assess designs and project activities for compliance with security criteria and guidelines

To provide feedback to develop product quality and reduce the risk.

Manage and build relations with internal and subcontracted associates on system software security

To provide safe domain-specific knowledge and overall software system guidance and outlook to assignments, programs, and activities. They provide direction as an advisor to less- experienced workforces

To drive improvement and combination of new security tools into projects of software system design in an organization

To lead internal teams in the adoption of SDL, especially source code analysis, risk modeling, analysis and writing product security necessities.

To understand the information security values and core technologies (CIA, encryption, identity, authN/authZ, SSO, networking, web protocols, and confidentiality

They should be able to liaison with both technical and non-technical staffs

To monitor and analyze security controls, network and host activity for both successful and failed invasions for study purpose

To produce cyber security threats intelligence reports to the management

MTS. (Linux Admin) (Laurel, Maryland) (2020-2021)

To accurately record, update and document requests using the IT service desk system.

To install and configure new IT equipment.

To resolve incidents and upgrade different types of software and hardware

To attract potential customers by answering product and service questions & suggesting information about other products and services.

To resolve incidents with printers, copiers and scanners

Academy of Computer Education (ACE) – Greenbelt, MD 2011

(Certificate in A+/ Network+)

Good working knowledge of computer and information technology which include all

Microsoft suite and “A” +, Network+, UNIX and Linux operating systems, Network security.

Communications reporting and presentation skills.

Strong problem solving and decision making skills with the ability to develop and implement action plans

Community Secondary School – Nsirimo, Nigeria 1998 -2004

(High School Diploma)

Computer & Software Proficiencies

Active Directory

Adaptability

Break/Fix

Conflict Resolution

Data Migration

DHCP

End User Support

Error Logs

Google Suite & Workspace

Hardware & Software Troubleshooting

Information Management & Security

Linux

Networking

O365

Problem Identification & Analysis

Project Management

Remote Desktop

System Administration

System Upgrades & Optimization

Teamwork & Collaboration

Technical Documentation

Time Management

VPN

Windows 7/10 Support

2011 Randolph Road

Apt # 201, Silver Spring MD 20902

202-***-****

ad3t7w@r.postjobfree.com

Contact this candidate