Customer Service Sales Representative
Resume:
Esther Koffi
*** ***** ******, ******, **, *****
******@****.***
OBJECTIVE: To deliver competencies to the best of my ability, and work with a mindset of a leader.
EDUCATION: Completion of associate’s degree in general science at Essex County College in Spring 2022. In the process of completing my bachelor’s degree in Public Health Education at the New Jersey City University. My anticipated graduation date for my bachelor’s degree is in Spring 2024.
HONORS: Dean’s list – New Jersey City University: Spring 2022 to Fall 2023 with a GPA of 3.2
COMPUTER: Possess experience with Microsoft, World document, Good with Typing, GIS, Power Point.
EXPERIENCE:
2023 to current 380 Demott Ln, Somerset, NJ 08873
Regency Jewish Heritage Nursing and Post-Acute Rehabilitation Center
Assisted patients with any needs
Answering bell
Feeding patients
2021 To 2022 2810 Morris Ave # 308, Union, NJ 07083
Ako Tax Services
Assisted clients with tax filling
2019 to 2020 World Trade Center
Tartinery
-Sales Representative/ Cashier/ Customer Service
Offered the ultimate and appropriate service to customers
Monitored weekly goals to reach cashier productivity expectations
Collected all sort of payments such as cash, credit cards and other sort of payments from customers
Used statistics related to sales to embrace upcoming sales opportunities in customer buying patterns
Focused on leads to enhance opportunities
Helped customers with certain issues
2017 to 2018 3 Brewster Rd, Newark, NJ 07114 (Passenger Service Assistant)
Newark Airport
Directed passengers via customs and Immigration as required.
Ensured that customers’ bags, wheelchairs, and babies’ strollers were ready for loading.
Supported passengers as needed through arrival and verified certain documentation with those with special needs
Supported unaccompanied minors and claimed their personal belongings and baggage
Greeted and transited all passengers in a sociable manner
Organized all requirements and work-related documentation
Performed an array of duties assigned by management
Assisted with ground transportation
SKILLS: Customer Service Oriented, interpersonal skills and ability to analyze problems, team leader, creative,
VOLUNTEERING: Assistant in the Boy’s Volleyball Team in Central High School
Currently working Status: Working at North Bergen Health Department.
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