** ******* *****

Morganville, NJ *****

732-***-**** ad3t78@r.postjobfree.com

Frances M. Ellis

SKILLS

Offer 18+ years in service industry environments and top-notch abilities in leadership and problem-solving.

EXPERIENCE

Outback Steakhouse, Old Bridge Server/Trainer/Bartender August 2015 - PRESENT

● Oversaw seating, recorded orders, and resolved guest concerns with persuasive communication skills and expert mixology knowledge. That’s Amore, Manalapan NJ Server/Counter Helper

December 2008 - August 2015

● Served customers by going above-and-beyond to offer exceptional support for all needs while updating records with all interactions and customers transactions. Radisson Hotel, Piscataway NJ Lounge Manager

December 2004 - December 2010

● Improved team efficiency by coordinating production workflow.

● Prepared itemized statements and invoices showing amounts due and services rendered.

Red Robin Gourmet Burgers, Plainfield NJ Server/Bartender/Manager December 2006 - December 2008

● Served food and alcoholic beverages in high-volume establishment, upholding superior record of positive feedback.

Ellington’s at Embassy Suites, Piscataway NJ Server/Bartender December 2005 - December 2007

● Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction.

Bennigans, Piscataway NJ Trainer/Server/Manager

December 2002 - December 2005

● Elevated performance levels by fully training new hires and consistently satisfying customers with exceptional service.