Morganville, NJ *****
732-***-**** *********@*****.***
Frances M. Ellis
SKILLS
Offer 18+ years in service industry environments and top-notch abilities in leadership and problem-solving.
EXPERIENCE
Outback Steakhouse, Old Bridge Server/Trainer/Bartender August 2015 - PRESENT
● Oversaw seating, recorded orders, and resolved guest concerns with persuasive communication skills and expert mixology knowledge. That’s Amore, Manalapan NJ Server/Counter Helper
December 2008 - August 2015
● Served customers by going above-and-beyond to offer exceptional support for all needs while updating records with all interactions and customers transactions. Radisson Hotel, Piscataway NJ Lounge Manager
December 2004 - December 2010
● Improved team efficiency by coordinating production workflow.
● Prepared itemized statements and invoices showing amounts due and services rendered.
Red Robin Gourmet Burgers, Plainfield NJ Server/Bartender/Manager December 2006 - December 2008
● Served food and alcoholic beverages in high-volume establishment, upholding superior record of positive feedback.
Ellington’s at Embassy Suites, Piscataway NJ Server/Bartender December 2005 - December 2007
● Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction.
Bennigans, Piscataway NJ Trainer/Server/Manager
December 2002 - December 2005
● Elevated performance levels by fully training new hires and consistently satisfying customers with exceptional service.