Business Development Customer Service
Resume:
RUTH K. DOROSLOVAC
CONTACT
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EMAIL:
****************@*******.***
Port Washington, OH
WORK EXPERIENCE
Administrative Coordinator/Moffitt Cancer Center – Tampa, FL March 2020 to May 2023
Provided support to the Sr. Director of Clinical Research Revenue Cycle
and to the Director of Integrity.
Performed various administrative support functions for the department
Prepared documents, reports, and spreadsheets as requested.
Managed multiple calendars, including scheduling complex meetings.
Coordinated special projects
Provided support for Managers, Supervisors, and Executive Secretaries
Payroll duties (Kronos)
Worked with multiple programs in the administration i.e., Lawson, Concur etc.
Business Development/Administrative Assistant AME Salt, LLC - Palmetto, FL October 2015 to March 2020
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets in Quickbooks and updating reports, generated shipment invoices, prepared packages and set up courier deliveries for customers.
Assisted with administrative tasks, including filing, answering phones
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
Traveled throughout the state of Florida to create new accounts and maintain existing ones
Planned and developed strategies to further increase sales and territory
Obtained global security clearance, boarded vessels and inspected cargo
Contacted customers via phone and email to confirm deliveries and follow up with inquiries
President/CEO Flowers To Eat - Tampa, FL October 2004 to March 2015
Founded an edible fruit arrangement company (Flowers to Eat, Inc.)
Developed and monitored internal control systems, provided business development, creation of operational procedures and workflow planning.
Hired, trained and mentored staff members to maximize productivity.
Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities
Opened 2nd location and developed plan for franchising
Implemented strategic offerings to enhance company's suite of products and services
Mentored/trained multiple entrepreneurs in the edible bouquet business including business development, operational procedures, workflow planning and creative design. These entrepreneurs came from across the U.S. and many foreign countries including Columbia, Ecuador, the United Kingdom, Mexico, Costa Rica, Turkey, Taiwan, Ghana, and others
Sales and Purchasing/Kroslak Restaurant & Bakery Inc - Tampa, FL March 1992 to October 2004
Supported operational improvements and resolution of problems to deliver top-notch customer service
Held sales position for national and international accounts for commercial restaurant and bakery equipment
Worked with refurbishing team to deliver customer equipment
on schedule
References provided upon request
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