Information Technology/Mental Health/Transportation

Maurice J. Alston

**********@*****.*** 210-***-****

Objective

Reliable and dedicated worker with a passion for computers and technology seeking an Information Technology position

Skills and Qualifications

Strategic planning and change management

Master’s Degree from accredited college

Skilled in problem-solving and troubleshooting situations

Effectively able to function in a fast-paced work environment

Ability to communicate with customers and employees

Professional Experience

Laurel Ridge Treatment Facility March 2013-October 2016

Mental Health Technician

Responded to and successfully resolved situations at the lowest level

Coached and mentored team members

Developed interpersonal relationships with clients resulting in valued service

Hector Garza Center

Life Skills Worker

Provided the first level of contact with customers

Escalated incidents to supervisors when necessary

Ensured that requirements are met or exceeded

Department of Defense U.S. Air Force May 1995-January 2009

Security Forces

Supported and contributed to documented solutions, processes, and checklists

Multitasked and maintained focus on shifting priorities to maintain public safety

Generated reports of day-to-day incidents

Education

BAS, Criminal Justice November 2018

MBA, Management Information Systems (MIS) November 2021

Wayland Baptist University

Volunteer Experience

PTA (Parent Teacher Association) August 2023 – Present

City of San Antonio/Pre-K for SA August 2022 – June 2023

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