linkedin.com/in/shinyporwal

shinyporwal.github.io

213-***-****

ad3t36@r.postjobfree.com

EDUCATION

Masters in Information Systems, GPA: 3.70 California State University, Long Beach (CSULB) August 2023-Present Coursework: Database Management Systems, System Analysis and Design, Machine Learning for Business Analytics Masters in Supply Chain, GPA: 3.70 Coventry University, England August 2019-September 2022 Bachelors in Business Administration, CGPA: 94.02 K L University June 2016-July 2019 SKILLS

Python, R, SQL AWS Alteryx, Tableau, PowerBI, Excel, Google Data Studio, Amazon Quicksight, SPSS, Jupyter Notebook Git PostgreSQL, MySQL Pandas, Numpy, Seaborn, Matplotlib, Scikit-learn, Django Microsoft Suite, Canvas Agile, Jira, SmartSheet EXPERIENCEs

California State University, Long Beach Research Assistant January 2024-Present

• Conducting comprehensive analysis of global supply chain operations in the electronics industry, focusing on the Port of Long Beach, to optimize efficiency and resilience.

• Strengthening supplier relationships as key strategy to ensure a robust, adaptable supply chain, enhancing collaboration, efficiency.

• Applying advanced research methodologies, data analysis tools to inform strategic decisions, resulting in supply chain efficiency. Shantilal and Company, India Business Intelligence Lead October 2021-July 2023

• Boosted lead conversion rate 15% by conducting predictive modeling to identify customer propensity and guide sales outreach.

• Strengthened customer segmentation by 20% through k-means clustering of behavioral data to tailor engagement campaigns.

• Automated reporting through BI tools, providing self-service analytics and reducing manual reporting time by 30%.

• Founded peer mentorship program for analysts, enhancing skills development, team collaboration and knowledge sharing.

• Administered end-to-end flowcharts of customer onboarding process, identifying redundancies, reducing onboarding time by 20%.

• Communicated quarterly release plans, product roadmaps to executives and customers, ensuring alignment on strategic priorities. Shantilal and Company, India Business Analyst October 2020-September 2021

• Achieved customer retention 15% by identifying churn risk factors through predictive modeling, team motivation and teamwork.

• Partnered with marketing team, boosting customer lifetime value 15% through exploratory analysis of customer journeys.

• Reduced operational cost 20% with regression analysis to reveal process inefficiencies and quantify cost-saving opportunities.

• Managed product backlog using weighted scoring model accounting ROI, time to market, customer request to 22% faster delivery.

• Spearheaded creation of Tableau dashboards to evaluate pricing, increasing sales by 10% and decreasing errors by 25%.

• Refined product development cycle 25% through customer usage data-assessment analysis, negotiation, and task delegation. Twills, India Inventory and Sales Analysis Intern May 2017-August 2017

• Managed on-time payments 20% via regression analysis of payment, order, and seasonal trends optimizing billing process.

• Cut overstock 15% by building time series forecast model of past sales, inventory, and product seasonality to predict demand. Pantaloons, India Customer Experience and Organizational Development Intern May 2016-July 2017

• Supervised customer loyalty engagement 30% interpreting program metrics, enhancing rewards offerings and peer relations.

• Developed sales conversion rate 15% through employee training in active listening, and customer relationship management. PROJECTS

Animal Shelters Data Analysis Report

• Analyzed datasets using SPSS to explore trends improving adoption by 40%, lowering euthanasia by 30%, and progressing welfare.

• Developed Tableau dashboards communicating insights and regression models determining factors expediting animal placements. Black Friday Analysis

• Leveraged Python to analyze transaction data, identifying top revenue drivers, customer segments to optimize future promotions.

• Demonstrated analytical findings and proposed strategy projecting 10% increase in holiday sales. Contact Management System

• Applied contact DB CRUD operations with input validation, search - confirm dialogs, and customized UI for a better experience.

• Validated data integrity through input validation and normalization enhancing system capabilities. Data Mart Analysis

• Investigated sales impact of ecofriendly packaging via SQL to communicate business benefits of sustainability at a grocery store.

• Presented on Data Mart’s sustainability KPIs enabling data-driven business decision making and ROI for executives. ACTIVITIES AND LEADERSHIP

• Intercultural Diplomat Member, CSULB 2024: Cultivated cross-cultural knowledge and understanding in K-12 students through interactive presentations and organized activities.

• Best Design Award, Alteryx Datathon - December 2023: Recognized for innovative data visualization design using Alteryx, Tableau, and PowerPoint at Alteryx Datathon.

• Beach Pride Events Council Member, CSULB, 2023-2024: Planned and executed over 85 engaging events as part of council to promote school spirit and community using scrum, canvas for marketing and collaborating with cross-functional clubs

• Meet the Industry Expo (MIE) Chair, Associated Business Students Organization Council, CSULB 2023-2024: Led extensive planning and coordination of career expo connecting 300+ business students with corporate recruiters.

• Press, Grace Hopper Conference 2023: Selected by conference organizers for press team to provide on-site coverage of world's largest event for women in computing.

SHINY PORWAL

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