Kim Johnson

214-***-**** ad3t2l@r.postjobfree.com

**** ******* ***** ********* ** 94533

OBJECTIVE

To work in a successful business that will allow me to utilize my secretarial and personable skill set and at the same time, offer opportunities for growth.

SUMMARY

·10 Years+ in customer service and a Proven track record working with customers.

·Insurance Claims handling on behalf of patients and office. Familiar with most major insurance websites and ability to resolve most claims.

·Handling of financial personalized plans with patients. Care Credit familiar.

·Patient handling of front desk responsibilities. Strong people skills. Very personable.

·Very good verbal and written communication skills, experience with sales promotions.

·Flexible in changing and fast paced work environment. Quick Learner and can handle busy phone lines.

·Organized and detail oriented. Dependable: meets commitments.

·Computer Skills: SoftDent efficient, Data entry, Inventory input, email correspondence, and Familiar with Windows, Outlook, Microsoft Word, Excel and Mac applications.

WORK EXPERIENCE

FEBRUARY 2016 TO JULY 2021 DR DINO JAVAHERI DDS, DANVILLE, CA. TITLE: FINANCIAL COORDINATOR

·Handle multiple phone lines and patient questions and concerns of all matters. Book/cancel/reschedule/confirm patient appointments.

·Handling of patient treatment plans, financial options, and discussing estimates and treatment process. Aiding in insurance coverage eligibility. Inputting insurance claims and filing appeals.

·Exercising HIPAA privacy at all times

FEBRUARY 2015 TO FEBRUARY 2016: (LEISURE SPORTS) THE STUDIO, DANVILLE, CA / NOVEMBER 2014 - FEBRUARY 2015: (LEISURE SPORTS) RENAISSANCE MARRIOTT CLUB SPORT, WALNUT CREEK, CA

·Meet and greet customers. Customer service, answer phone calls, book/cancel/confirm appointments, restocking merchandise. Handle money, inventory, knowing the products to promote sales . Meeting needs of guests within my abilities.

·Kid’s World Attendant - checking in children, providing a healthy and sanitary environment for children, providing good nutrition and keeping them happy and entertained.

·Customer guest services.

FEBRUARY 2015 TO AUGUST 2015: MARTIAL ARTS OF AMERICA, KRAV MAGA STUDIO, WALNUT CREEK.

·Office Administration, Customer Service and Sales. Aid and participate in classes.

CERTIFICATIONS

CPR and AED Certified as of January 2015

Trustline Certified and Fingerprinted

EDUCATION

·Las Positas, Livermore, CA

·Monte Vista High School Graduate 2006.

Contact this candidate