CHIEF TECHNOLOGY OFFICER

Accomplished, passionate IT executive with proven history of success delivering technical and cultural transformations and integrations across industries, including aerospace, SaaS, insurance, automotive recycling, and real estate. Drive IT projects, including security infrastructure, software development, business innovation, and systems architecture. Lead process optimization, enterprise resource planning (ERP), and customer relationship management (CRM) implementations. Provide servant leadership to cross-functional teams across matrixed organizations. Partner with C-suite leaders to secure approval and funding to deliver sustainable solutions to complex problems, including automation, migration, and program management aligned with enterprise goals.

AREAS OF EXPERTISE

Software Development & Architecture

IT Transformation & Integration

Network Security Infrastructure

Cross-functional Leadership

Vulnerability Assessment

Process Optimization

Policy & Procedures

Data Warehousing

EXPERIENCE & ACHIEVEMENTS

CAR-PART.COM / Fort Wright, KY (Remote) 2006–Present

Director of Systems & Information Security / Information Security Officer (2014–Present)

Lead team of 21, including 15 direct reports, across 3 development groups for auto parts marketplace organization supplying professional repair industry. Design and construct security systems to support 2 internal data centers servicing 4K+ auto recyclers’ inventories with 190M+ part SKUs. Author incident response plans and continuity, pandemic, and disaster recovery procedures. Manage compliance requirements for payment card industry (PCI), national institute of standards and technology (NIST), and security operations center (SOC). Partner with product owners and development managers to prevent cross-site scripting and SQL injection. Evaluate and implement tools and services for vulnerability and penetration testing. Perform quarterly system scans and bi-annual penetration tests, develop mitigation plans, and recommend changes to C-suite leaders. Plan and implement security standards, including endpoint and user management, application whitelisting, Syslog consolidation, and email/web filtering. Evaluate unit performance and recommend corrective security actions. Facilitate training on system scans, maintenance, and computer forensics.

●Managed $5M budget.

●Originated and implemented information security infrastructure; conducted gap analysis; partnered with legal and senior leaders to determine policies and best practices; prioritized groups in tiered rollout.

Secured participation of 3 of top 10 insurance companies by improving network security.

Achieved $1M in YoY cost savings by virtualizing infrastructure servers.

Administered company laptop program without disrupting workflow.

Dedicated 2 team members to filter website, software, and emails; upgraded hardware equipment, including tools, switches, and routers.

Created 5-year budget projections for maintenance on hardware and services.

●Migrated from Waterfall to Agile environment; implemented Scrum, Jira, and Confluence for project management; secured approval for development leads to receive Scrum certification.

●Increased internal customer satisfaction 85%; achieved 95% employee retention.

●Established recovery point objective (RPO) and recovery time objective (RTO) metrics and notification system standards.

Manager, Client-Side Software Development / Systems and Operations Manager (2010–2014)

Oversaw team of 67, including 5 direct reports, to manage 5 commercial applications and develop software packages for client workstations, including recycling centers, repair facilities, and insurance companies and adjusters. Identified problems and provided solutions and continuous improvements. Built data warehouse and pipeline; designed systems architecture; conducted troubleshooting exercises for operating systems, including Linux and UNIX. Drove automation initiatives for sustainable efficiencies. Designed software features and code prototypes; debugged hardware, operating systems, and software; led daily scrum meetings. Managed deployment and change management processes. Sourced vendors for server and network equipment and services. Translated business goals, feature concepts, and customer needs into prioritized product requirements and use cases. Centralized operations group to streamline IT support for local and remote employees.

●Implemented security enhancements, including encryption, encoding, and password protection for systems data with -5% workflow slowdown.

●Achieved 97% decrease in time to receive inventory search results by building application programming interface (API); filed patent for functionality.

●Designed B2B inventory application for client with 52K workstations, including messaging tool for internal and external use and communication with insurance companies; implemented real-time in-stock location information.

Manager, Software Development (2006–2010)

Led team of 6 to facilitate integration of sales, support, and development into organizational culture after Fast Parts Inc. acquisition. Prioritized development agenda and deployment schedule for 2 products across 2 development groups. Partnered with end-users to collect requirements and feedback on product functionality.

●Enhanced inventory systems for multiple salvage yards; migrated from on-site Linux to Windows centralized cloud database with graphical user interfaces (GUI); provided real-time data for parts trading; served as backup inventory system.

●Attended 4 industry trade shows annually in US and Mexico to present new product features and collect end-user feedback.

●Spearheaded business development activities for market expansion into Mexico with multiple insurance and software development entities.

Additional experience includes: Software Architect, and Lead Software Developer at Fast Parts Inc.; International Sales Manager / Consulting Services Manager, and Technical Support Analyst at Liant Software; Senior Implementation Consultant at ROC Software; Stress Analysis Engineer at AeroDesign Aircraft Engineering

EDUCATION

THE UNIVERSITY OF TEXAS AT AUSTIN, McCOMBS SCHOOL OF BUSINESS, Austin, TX, – Executive Education Program

THE UNIVERSITY OF TEXAS AT AUSTIN, Austin, TX – Bachelor of Science, Mechanical Engineering

Languages: English Spanish

CERTIFICATIONS, AWARDS, & AFFILIATIONS

CERTIFIED INFORMATION SECURITY MANAGER (CISM) – Information Systems Audit & Control (ISACA)

CERTIFIED SCRUM PRODUCT OWNER – Scrum Alliance

LIFETIME ACHIEVEMENT AWARD – Car-Part.com (2015) ABOVE AND BEYOND AWARD – Car-Part.com (2013)

Member: Society of Hispanic Professional Engineers (SHPE) EDCO Ventures MiniDonations Encast, Inc. Texas Exes Institute of Electrical and Electronic Engineers (IEEE)

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