Customer Service Electrical Engineering
Resume:
Joseph Maggio
Hyde Park, NY
*******@***.***
Highly organized, self-motivated, and reliable professional with the ability to maintain excellent customer relations and develop rapport. Exceptional verbal and written communication skills. Ability to follow instructions well and make decisions with no supervision. Work well in team environment and enjoys working with others.
Detail-oriented and proficient at record-keeping procedures without errors. Strong analytical and problem solving
skills including conflict resolution.
Major Accomplishments
Graduate of Dutchess Community college with an Associate's Degree in Electrical Engineering
Volunteer Fire / Rescue
Search and Rescue - USAF-Aux 2Lt.
Amateur Radio - Technician
Work Experience
Electrical tech
• Manufacturing and Assembly
• Chip and modular building
• Inspection and Repair
• Laser inscription. Repair, Measuring tools
• Assist engineering with trouble shooting, reworking, repair
• Certified in metallurgy
• Customer service / service contract monitoring
• Remote service technician/ trouble shooting
• Quality Control Technician
Education
Associate of Applied Science in Electrical Engineering DCC
Skills
• Electrical experience
• Schematics
• Mechanical knowledge
• Calibration
• Precision measuring instruments
• Electrical Engineering
• Customer service / Office/ Remote Service Technician (10+ years) Languages
• English - Fluent
Additional Information
Keyword Summary
IBM Manufacturing (15 years)
Associates Degree Electrical Engineering
IBM
Production Specialist
East Fishkill, NY
September 1995 - 2010
Customer service / office/ remote service tech
September 2013-2022
Quality Control Technician
September 2022- July 2023
Contact this candidate