Shiwanda Beal

773-***-**** ad3t14@r.postjobfree.com Hammond, IN 46320

SUMMARY

Im an ambitious worker who’ve worked jobs for 7 years giving me the skill set such as learning how

to work basic computer functions, team work, customer service, and working in a fast paste

environment to seek and maintain a full-time position that offers professional challenges utilizing

interpersonal skills and problem solving.

SKILLS

« Appointment Scheduling ¢ Time Management

¢ Insurance Processing ¢ Customer service

« HIPAA Compliance ¢ Goal-Oriented

EXPERIENCE

Vision Center Associate, Walmart, March 2020-December 2021

Crestwood, IL

« Greeted customers upon arrival, provided customer service and answered any questions.

¢ Assisted with selecting eyewear frames, lenses and contact lenses based on individual needs.

¢ Verified insurance coverage to determine eligibility of services and procedures.

« Maintained accurate patient records by updating information as needed.

¢ Provided product knowledge to customers regarding options available for their specific needs.

« Ordered contact lenses based on doctor's prescription and verified accuracy of orders before

shipping out to patients.

« Maintained cleanliness of the Vision Center by cleaning frames and eyeglass displays.

« Adjusted glasses for proper fit according to customer specifications.

¢ Scheduled appointments for eye exams, follow-up visits and other associated tasks.

Childcare Provider, Self Employed Services, September 2019-January 2020

Indianapolis, IN

« Provided a safe, nurturing and stimulating environment for children.

e Maintained daily records of activities, behaviors, meals and naps.

¢ Taught basi

kills such as personal hygiene, social manners and appropriate behavior..

« Encouraged positive interactions between children by providing supervision at all times.

OGP Personal Shopper, Walmart, June 2018-August 2019

Crestwood, IL

« Assisted customers in selecting items that met their individual needs and preferences.

¢ Provided fashion advice to customers based on current trends and personal style.

« Used computer to help customers with anything they may have misplaced to change their time

for their grocery pick up

« Researched new products and brands to offer customers the most up-to-date selection.

« Inspected returned merchandise for damage or defects before placing it back on display.

¢ Organized clothing racks, shelves, and displays in the store according to size, color, and style.

EDUCATION AND TRAINING

High School Diploma

Carver Military Academy HS, Chicago, IL June 2020

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