Customer Service Entry Level

Rashad Gillon

Customer Service Coordinator

Tuscaloosa, AL 35401

********************@***********.***

256-***-****

To obtain an entry-level position utilizing my education and experience. Authorized to work in the US for any employer

Work Experience

Child Care Coordinator

Sam's Day Care - Demopolis, AL

2007 to Present

• Provided safety child care for infants, toddlers, and preschoolers

• prepared lesson plans for class and daily activities

• Interacted with children and parents on a daily bases. Education

Diploma in general

Demopolis High School - Demopolis, AL

1997

Skills

• ASSEMBLY (3 years)

• COLLECTIONS (2 years)

• CREDIT (3 years)

• CUSTOMER SERVICE (5 years)

• Microsoft Programs (4 years)

• ASSEMBLY LINE (4 years)

• Time Management (5 years)

• Case Management (3 years)

• Microsoft Office (7 years)

• Infant Care (9 years)

• Lean Manufacturing (4 years)

• Toddler Care (10+ years)

• Six Sigma (4 years)

• Lean

• Childcare

• Telemarketing

• Quality Assurance

• Live chat

• Microsoft Word

Assessments

Customer Focus & Orientation — Proficient

February 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Reliability — Proficient

September 2019

Tendency to be dependable and come to work.

Full results: Proficient

Filing & Organization — Completed

October 2019

Arranging and managing information or materials using a set of rules. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Fire watch/Hole watch - Roc Tenn. Demopolis, AL- 2015 Fire watch/Hole watch -PINE Bluff Mill- Pine Bluff, Arkansas -2015 Fire watch/Hole watch- MeadWestvaco- Cottonton, AL -2015 Fire watch /Hole watch West Rock- Demopolis, AL-2016/Georgia, Pacific-2016 Trainee

AIDT- Demopolis, AL - 2006 to 2007

• Punctuality/Attitude/Motivation or Work Ethics workplace

• Safety Math and Reading Comprehension

• Problem Solving and Time Management Standardize Work (sequenced/JIT)

• Computer Skills (Windows 2000, Word 2000 and Excel 2000)

• Quality (Six Sigma/QS 9000/Lean Manufacturing/JIT)

• Team Member Skills

• Organizational, Communication and Decision Making Skills Machine Operator

TW Fitting. Vance, AL 2000-2005

• Worked on a production/assembly line

• Quality control of output of Tires on a daily work flow. Customer Service Representative

Reid Plastics -Demopolis, AL - 1999 to 2000

• Made collections/Field calls,

• Ran errands to bank,

• Assisted customers/Publications for Telemarketing etc. SKILLS: Microsoft Programs, Alabama Certified Workers Diploma Reference Available Request Upon

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