DENNIS DILLINGHAM

ERP SOFTWARE PROFESSIONAL / DATA ANALSYST / ECOM EXPERT

CONTACT

602-***-****

ad3sy9@r.postjobfree.com

PROFILE

A highly experienced, hands-on IT professional with a 360- degree understanding of enterprise software and processes in many industries. Years of specializing in configuring, supporting, documenting, and enhancing ERP and CRM software to better handle business needs. Expert level with various databases including Microsoft SQL Server. Years of manipulating data, migrating from one platform to another or setting up integrations between various systems. able to extract, transform and import between systems using various APIs and dev tools. SKILLS / EXPERTISE

ERP Systems Expert – Primarily

experienced with Epicor Kinetics

ERP and NetSuite ERP. Holistic

understanding of ERP software

systems, enabling enhancements

and continuous improvement of

the ERP system. Able to provide

process charts using BPMN

standards to help the business

visualize and create more efficient

mission critical processes.

Years of working with SQL

databases, extracting,

transforming, and importing

between systems using queries

and APIs. With administration and

performance tuning.

Developer in Epicor Kinetic ERP,

expert level creating and using

BAQs, BPMs and screen

modifications. SSRS reports.

Created numerous BPMs for data

validation and to help steer users

into proper business process flows.

Utilized BAQ’s in Kinetic

EXPERIENCE

Director of IT – Upexi.com

Jan-2023 to Present

Successfully Implemented NetSuite ERP system. Setup integrations with various marketplaces using the NetSuite FarApp platform allowing NetSuite to act as the eCommerce hub for multiple brands, products and marketplaces. Admin over multiple marketplaces including Amazon seller central, Walmart Seller center. Created and managed domains and virtual servers hosted in MS Azure and AWS.

ERP Developer / Data Analyst – E3 Displays

Aug-2021 to Dec-2022

Migrated company’s Epicor Kinetics ERP system from Epicor’s multitenant cloud environment to an E3 owned and managed server hosted in MS Azure for better control of upgrades. Worked with Bezlio software using handheld devices for improved shop floor data collection into Epicor Kinetic ERP. Created Power BI charts pulling data from Kinetic, giving the business better visibility into production and capacity planning. Dashboards and reports to bring

focused data to the Epicor users.

Capable of complex SQL queries to

build data cubes for charting and

graphing in Microsoft Power BI (or

similar platforms), raising the level

of business intelligence.

Expert at building and managing IT

infrastructure and software

solutions. Skilled in systems design

and architecture. Comprehensive

knowledge of Security

Management. ITIL Practices.

Experience managing eCommerce

platforms and development with

understanding of SEO, UI/UX

design.

CRM advocate and developer with

profound understanding of the

leads to opportunity, to order

process with integrated custom

configure, price and quoting of

products and services.

Developer and Programmer in

.NET (C# / ASP.NET MVC)

technologies, Salesforce APEX, MS

SQL Server, and SS Reporting

Services

Expert in reporting and graphing

using various platforms and tools

like Power BI and Tableau to bring

visualizations and analysis to the

company and thus fostering

business intelligence.

EDUCATION

Colorado Tech

Programming Courses

Director of IT / Software Engineer – TM International Sep-2015 to Jul- 2021

Directed and managed companies’ IT infrastructure overseeing a team of IT professionals for day-to-day operations and software development in an eCommerce make to order business. In addition to running the department, primary developer for Epicor and facilitator of enhancements, data validation checks and automations using Epicor developer objects, BAQs and BPMs. Created custom web integrations and automated manual processes to allow a hands-off web to manufacturer model. Developed dynamic real time Power BI dashboards for visual tracking of materials and manufacturing in the planning process. Created executive dashboards of sales and KPIs. Implemented order management in Salesforce with web integrations and designed process flows creating a quote to order model supported with leads and opportunities tracking.

ERP Manager / Data Analyst – WorldEx Int

Nov-2013 to Aug-2015

Completely supported, administered and developed in the company Epicor ERP system. Worked directly with both manufacturing operations and finance in all aspects of the company’s business processes. Wrote reports and data queries to improve planning, inventory control and job costing. enhanced Epicor 10 ERP to meet the business requirements, alleviating the need to upgrade. Restructured companies’ methods of manufacturing (MOMs) to better meet the companies’ job costing requirements.

IT Manager / Materials Manager – Wonik Quartz

Nov-2011 to Oct-2013

Migrated company from Sage Pro ERP to SAP involving with the creation of BPMN charts, data extracts, transformations and uploads to make the migration process as quick as possible. IT Manager / Materials Manager – Saint-Gobain Quartz Aug-2001 to Oct-2011

Implemented standard costing and new chart of accounts in Sage Pro ERP system. Responsible for entire supply chain including production planning and procurement, to order fulfillment. Transitioned company from make to order to purchase to order while closing manufacturing.

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