Customer Service Human Resources
Resume:
BETSY PADRON
MARTINEZ
***********@*****.***
**** ** ** ***. *****, FL. 33133
EDUCATION
EXPERIENCE
Foreign Trade Technician
Instituto de Comercio Exterior,
La Habana, Cuba. 1984
Marketing Postgraduate Course
Bachelor's degree in International Economic
Relations
Instituto Superior de Relaciones Internacionales,
La Habana, Cuba. 1992
Instituto Comercio Exterior,
La Habana, Cuba. 1993
Postgraduate degree in tourism management
Escuela de Hotelería y Turismo,
La Habana, Cuba. 2008
Sales Specialist
Organization and securing of trade fairs.
Attention to commercial partners and
delegations.
Prospecting sales and new customers.
Commercial consulting.
GEICON_Construction materials business group
2020-2022
Senior Commercial and Public Relations
Specialist
Promotion and sale of the touristic product.
Organization of events: Business and work
meetings, product presentations, receptions of
the Diplomatic Corps and social events.
Customer service.
Club Havana Residential 2008-2015
Manager & Cashier
Responsible for the work team.
Public relations.
Cash accounting.
Customer service.
Photoservice: VideCuba Gala & Alamar 1997-2006
International Price Technician
Management of national and international price.
Economic management: resource management,
understanding of the functioning of international
stock exchange prices, foreign exchange
management.
International market management.
Processing of foreign investment.
Ministry of Foreign Trade. Consumimport. 1984 –
1997
Specialist in human resources
Management of human resources.
Logistics management:
international flights, lodging,
personal assistance, working
agenda, events and meetings.
Document management:
employment permits, immigration
documentation, international
medical insurance.
Administrative management: real
estate contracting, car rental.
Brascuba Cigarrillos S.A. 2016-2020
SKILLS
Languages: English and Spanish
Communication
Team work
Innovative and collaborative person
Public relations
Good performance under pressure.
Integrated computer system for office
management.
Driver’s license
Commercial professional with more than 25 years of experience in sales, customer service, public
relations and human resources management. Strong
communication skills in English and Spanish, team
leader with a wide vision for the creation of
marketing strategies and the acquisition of new
clients.
Reservation Agent
PR GLOBAL RESERVATION LLC. 2023-2024
Creates new bookings, processing payments and
refunds, name changes & cancellations accurately.
Provides positive support to clients over the phone and through email.
Makes outbound calls to offer special rates to
travel partners or promote specific services.
Data entry.
Bilingual: English and Spanish
Contact this candidate