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Customer Service Office Manager

Location:
Exeter, NH
Posted:
February 21, 2024

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Resume:

[Wendy Gayle Garland]

[* Kristy ct.] [Raymond, N.H. 03077] 603-***-**** [ad3swl@r.postjobfree.com]

Objective

[Seeking a Customer Service position, I am eager to expand my skills that are; call center, office manager, secretary and Housekeeping and supervisor, I have over 17 years in total within these titles.]

Education

[Exeter Area High School, Exeter N.H. ]

Diploma, Graduated June 1992]

[I took classes in Business Math, Accounting, along with volunteering within the school to help special education students.]

Experience

[02/2022] – [ 03/2022]

[Call Representative ] [Core Physicians] [Exeter]

I was trained to answer the phones, set up appointments and also change the patients Health Insurance.

[06/2018] – [08/2021]

[Supervisor ] [RichenManagement] [Dover Foxcroft, Maine]

I started out as RichenManagements cleaner for the Candia Courthouse, I then moved up to helping them do bids and walk throughs to gain more business. I then took on the Supervisor position which I over saw NH’s Court houses for cleaning and Covid Cleanings.

[05/2010] – [06/2018

HM Cleaning Services [Derry N.H.]

I was a cleaner, cleaning Residential and commercial. I then was promoted to Supervisor and was in charge of a three person team.

[03/2000] – [05/2010]

Self Employed “Bussey As A Bee Cleaning” [Raymond N.H.]

I had many years of cleaning in which I decided that I would try and start up my own business. I have a handful of clients. I was not a great marketer and things just didn’t pick up like I had hoped.

[08/1996] – [03//2000]

Ken Garland & Son [ Exeter N.H.]

I began as the helper in the office, promoted to a secretary, promoted again to Office Manager/warehouse. I did the billing, calling on clients about jobs that were completed and discussed jobs to be worked on. I also ran the warehouse where I would make sure things were in stock and ready on the truck for each job daily.

[03/1993] – [08/1993]

SLS Logistics [Brentwood N.H]

I worked for Sears Logistic Services, I would do Customer Service Rep, and also Dispatch where I would communicate to the drivers making the deliveries in Vermont, Maine, New Hampshire, New York and Rhode Island. I would make sure the customers were pleased and make sure things went smoothly for the driver and the customer.

[09/1989] – [09/1989]

Shaw’s

This was my first job and I was a Bagger, Cashier, Carryout. This job was what formed me into a reliable, dedicated worker with great understanding on how to make a customer satisfied. My people skills and my empathy for people was what made this job so rewarding and rememberable.

The breaks in my timeline were due to having children and getting married and divorced. I raised five children and had three marriages.

Awards & Acknowledgements

[I made honor roll several times throughout school, I volunteered for several walks for MS and Cancer, fundraisers and helped out at the school when my children were growing up.]



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