TYRONE A. JOHNSON

Phone 773-***-**** * Email: ad3st7@r.postjobfree.com

Network/Telecommunication Specialist

Versatile Network Analyst and recognized data center specialist with skills in telecommunications, field technical support, hardware integration and software deployment. Strong technical background in testing third party software, and over 15 years of firsthand experience in network management, troubleshooting, router, and switch configuration.

Technical Skills

Hardware:

Cisco Catalyst 2960, 3000, Switches, Intel Xeon CPU Max Series Processors, 2811 Routers, Lucent 5ESS, Fluke Network Analyzer, Cisco 1200 Access Points, Cisco IP Phone 78 Series

Systems:

Windows Server 2022, UNIX, Linux Red Hat, SUN (Sparc), CICS, Passport

Network:

SNMP, TCP/IP, DHCP, DNS, ISDN, 802.11g, CAT 5,6 Network Cable Management, Fiber Optics, VPN

Tools:

Norton/Symantec Antivirus, Visio, Dell Migration Tool, McAfee Antivirus, Active Directory, Ghost, Microsoft Office 365, (Word, Access, MS Project, Outlook) JDE EnterpriseOne, Cherwell, Microsoft Teams

Technical Consultant/ Apex Systems: Argonne National Labs, Lamont, IL Mar 2023 - Sept 2023

The Aurora Supercomputer Project comprises 10,000 Intel server blades to be installed.

Troubleshot and repaired an average of sixty Intel server blades per week.

Upgraded and installed Intel CPU’s, IVOC’s, NIC Cards, Management and IO cables

Performed QA analysis on Intel Xeon CPU Max Series processors and GPUs graphics processing units.

Swap DIMMS, CPUs and IVOC components to repair bugs and improve performance testing.

Installed and upgraded memory for 20 Cisco and HP Aruba switches to boost fiber expansion.

Upgraded and installed cable management such as fiber optic, CAT6, Aruba 100G QSFP, and DAC Cables.

Computer Operator I, Cook County Government Data Center, Chicago, IL June 2015 – March 2023

Documented all support activities using Cherwell Service tool to locate and close trouble tickets.

Degaussed hard drives containing sensitive government data of all servers, managing 134 municipalities.

Backed-up Print Servers, and databases to prevent lost data from being lost in case of technical failure.

Deployed and verified network connections for 1500 Cisco IP phones for 10 County agencies.

Setup and installed Polycom TV monitors to enable virtual court proceedings for 10 County Circuit courts.

Managed and updated third party software licenses for all Data Center printers.

De-installed one hundred plus Cisco routers and switches within a month for Wi-Fi network upgrade.

Dell Field Technician, Contract, KUEHNE+NAGEL, Abbtech Elk Grove Village, IL Mar 2015 – June 2015

Computer Re-Image Process, Peer-to-Peer Data Migration for Windows XP & Windows 7

Restored three hundred Dell E6400 laptops which were migrated peer-to-peer. The BIOS and security features were setup and 50GB of data was transferred and QA evaluated. A total of two hundred laptops were added to the Active Directory domain and network connectivity was established in which all apps populated. The total process was completed 2 days ahead of schedule.

Dell Technician, Contract, U.S Dept. of Housing/Urban Development, Abbtech, Chicago, IL Jan 2015 – Mar 2015

Computer Re-Image Process and User State Migration Tool Procedure for Windows 7, HUD Domain Integration

Re-imaged three hundred Dell Legacy devices which were migrated, to Dell E6400 laptops. The deployment process included updates, patches, network connectivity, quality assurance testing and nine disaster recovery laptops.

The total process was complete in 1 week, which was 10 days ahead of schedule.

Technical Consultant, Self Employed, Chicago, IL (Part Time) Jan 2010 – Dec 2014

Customized security antivirus protection to laptops, and desktops that allowed automatic scanning against viruses. Formatted hard drives, disk partitions on twenty desktops and fifteen laptops, caused by boot sector viruses and corrupt files.

Recovered computer crashes, blue screens, boot problems in Windows 7 and XP systems, with no loss of data.

Updated Windows service packs, files, patches, and systems which improved performance and recovery issues by 50%.

TYRONE A. JOHNSON

Network Analyst, Project: ArcelorMittal Steel Data Center Pittsburgh, PA Company: Hudson March 2008 – Nov 2008

Investigated first-level technical support for IT Data center supporting 3,500 users. Monitored internal network security including adding/deleting users which reduced service calls by 30%. Installed Cisco 2600 video surveillance IP cameras to four production facilities that improved safety surveillance awareness.

Upgraded 30 Cisco Catalyst 2960 switches that expanded Wi-Fi coverage by five miles in diameter.

Diagnosed and repaired network connections, supporting over five hundred devices that reduced downtime by 60%.

Upgraded fiber backbone cabling system that increased bandwidth by 50%.

Evaluated and conducted site surveys to determine Wi-Fi coverage for Cisco Access Points

Cisco 2600 Video Surveillance IP Cameras were installed to 20 + Slab Haulers for safety protection.

Desktop Technician, Project: US Army DOD, Rock Island Arsenal Information Gateways; July 2007 – Jan 2008

Created system images for 1100 Windows 7 laptops that backup all data to the C: partitions.

Converted three hundred Windows XP virtual PC’s and XP Mode, which allowed 350 thin clients to run third party applications, separately from other host environments.

Integrated a Virtual/Client server infrastructure supporting 1500 users enabling a desktop virtualization for the Network Enterprise Command Center, using VMware.

AT

WI-FI Technician, Project: AT&T Global Data Center, Downers Grove, IL TEKsystems: Dec 2004 – June 2007

Oversaw AT&T/Cisco Wi-Fi upgrades, for 15 Starbucks Coffee Hot Spots that was completed 1 week before deadline.

Designed network topology drawings using Visio and AutoCAD that allow installers to locate the Main Distribution Frame.

Consolidated purchases and upgrades of existing networks that saved clients, over $5000 in cost.

Designed Wi-Fi network topology drawings for hotels, convention centers and sports arenas using Visio and Auto CAD.

Selected as technical advisor to design Cisco Wi-Fi network infrastructure for the Ohio Turnpike Commission.

Project Manager, Project: MCI WorldCom/BP Amoco, United Kingdom, Waltham, MA, Comsys, Jan 2002 – Dec 2004

Managed Two global projects for BP Amoco Europe involving Cisco router upgrades. Functioned as liaison between MCI, for three international clients who identified needs, and established alternative business solutions.

Managed a team of five network engineers remotely via Europe, while managing multiple projects involving upgrades and testing. The results where all deadlines were made 2 weeks ahead of plan.

Designed IP Address management templates supporting two global sites, Europe, and Chicago, which functioned as the main information source that contain all IP and MAC addresses for over 1500 devices.

Software Integration Engineer, Lucent Technologies Bell Labs, Warrenville IL, Company: 06/2000 – 12/2001

Performed end-to-end testing on Unix/Windows platforms in a Research and Development environment, to determine whether information of all third-party applications, is passed between various system components and systems correctly.

Executed systems integration tests of web base applications on UNIX and Windows platforms that proved that all data implemented in the same environment.

Provisioned Wireless Instant Messaging, Short Message Services and Mobile Tracker, which communicated successfully with wireless devices to operate in an intelligent network service.

Integrated network management platforms (SNMP), to monitor error detection during performance and protocol testing.

Education & Training

National University, San Diego CA

Bachelor of Business Administration, (BBA) Concentration: Information Systems

Associated Technical College, Los Angeles CA

Associate

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