Technical Writer User Experience

Chilotam Ojukwu

Content, Copy and UX Writer LinkedIn Profile

Contact: +1-573-***-**** **************@*****.*** EDUCATION

Master of Science in Technical Communication from Missouri University of Science and Technology Expected Graduation Date: May, 2025

GPA: 3.67/4.0

Bachelor of Arts, English and Literary Studies from Covenant University, Nigeria Graduation Date: December 2020

GPA: 4.0/5.0

Courses Taken: Technical Editing, Usability Studies, Video Design, Advanced Layout and Design PROFESSIONAL EXPERIENCES

Missouri University of Science and Technology

Graduate Teaching Assistant (GTA), September 2023 - date

● Taught English 1160 (Writing and Research) to college Juniors and Seniors

● Researched appropriate in-person class assignments to engage students for every class

● Developed and maintained flexible teaching styles to cater to all students

● Administered and graded students’ assignments weekly

● Attended synchronous weekly meetings with other GTAs to improve teaching methods and processes

● Recruited undergraduate students into the Technical Communication department during graduate school career fair UX Writer and Content Writer for Fundery Africa Website - UX Writer and Content Writer (2023) SW Global, Abuja, Nigeria

Content and UX Writer, March 2023 - September 2023

● Created compelling and user-centred content for websites, mobile apps, and other digital platforms to enhance the user experience.

● Collaborated closely with UX/UI designers, researchers, and developers to ensure content alignment with design principles and usability standards.

● Conducted user research and analysed data to refine content strategies, making data-driven decisions to optimise user engagement.

● Developed and maintained content style guides, ensuring consistency in tone, voice, and messaging across all digital assets.

● Implemented SEO best practices to improve search engine rankings and increase organic traffic.

● Continuously iterated content based on user feedback and usability testing results. SEAMFIX LIMITED, Lagos, Nigeria

Content Marketer and Copywriter for Verified.Africa, Smart MDM & Next Gen Program, August 2022 - March 2023

● Wrote copy for websites and landing pages of Seamfix’s Products

● Published bi-weekly blog posts and articles for Seamfix Products

● Wrote and sent out emails & newsletters to get MQLs and SQLs

● Proofread press releases, blog posts & articles prior to publishing

● Created videos used for marketing Seamfix products to targeted audiences

● Assisted in social media growth and management for all Seamfix products SEAMFIX LIMITED, Lagos, Nigeria

Human Resources Executive, January 2021–July 2022

● Coordinated onboarding and orientation sessions for over 100 employees since 2021

● Successfully organised physical and virtual training sessions for staff

● Simplified and implemented strategy documents with Seamfix’s standard operating processes

● Created and executed campaign for Governing Pillars and of the company

● Handled staff engagements through daily email communication and announcements

● Organised and documented all staff training via the company’s training plan from 2021 till date

● Coordinated general administrative activities for staff

● Handled employee engagements by writing creative emails on different topics RADIANCE HIGH SCHOOL, Lagos, Nigeria

Teaching Assistant, April 2018–July 2018

● Coordinated tutorials with 50% of academic improvements

● Researched and provided students with extra educational resources from authentic internet sources

● Conducted assessments to check students’ achievements on behavioural and social interactions

● Handling the preparation of student results and assessment summaries at the end of the term THE NATION NEWSPAPER, Lagos, Nigeria

Editorial Intern, April 2017–July 2017

● Researched and wrote an article in The Nation Newspaper based on events in immediate environments and occurrences

● Handled the editing and proofreading of senior writers and journalists

● Researched and selected appropriate visual content to be included with stories

● Transcribed interviews for senior staff

RELEVANT SKILLS

Technical and creative writing & editing Ability to interact with Subject Matter Experts Great command of the English Language Excellent verbal and written communication skills Teaching English ACHIEVEMENTS & CERTIFICATIONS

VOLUNTEERING AND LEADERSHIP EXPERIENCES

Writing creative articles for Radiance High School Newsletters and YearBook every year since 2019

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