Administrative Assistant Customer Service
Resume:
Jenny Smart
Administrative Assistant. Organized. Fast Learner.
Blackshear, GA 31516
*********@*****.***
To be an administrative assistant . Assist in filing, creating correspondence, promptly answering telephone calls, greeting individuals
who need assistance and directing them correctly.
Work Experience
Receptionist/ Unit Secretary/ Resident Financial Coordinator Baptist Village - Waycross, GA
January 2021 to April 2023
Screen employees and transfers. Set up medical appointments. Answer phone and call lights. Use intercom. Maintain medical files. Answer multi-line telephone. Transfer calls to appropriate extensions. Greet visitors. Assist Administrative Department with their needs. Screen visitors and direct them to their destination within building. Helped families receive Nursing Home Medicaid. Verification of Insurance and Payor Source. Other duties as assigned.
Assistant Director
Blackshear Pres - Blackshear, GA
March 2019 to October 2020
Schedule employees for work. Help staff with training and problem solving. Interact with kids and parents on a daily basis.
Legal Secretary
Clark and Clark - Ashland, WI
November 1998 to June 2000
Organized files for private clients and the City of Ashland. Answered calls. Transcribed dictation. Scheduled appointments. Filed legal documents.
Legal Assistant
COSSI LAW OFFICE
June 1997 to June 1998
Basic duties included correspondence, filing, making phone calls, scheduling appointments, transcribing dictation.
Adminisrative Assistant
MARKS LAW OFFICE
May 1993 to June 1997
Basic duties included correspondence, filing, making phone calls, scheduling appointments, and light bookkeeping. Interacting with employees, attorney and clients Education
HIGH SCHOOL DIPLOMA in business
HURLEY HIGHSCHOOL - Hurley, WI
Skills
• DICTATION (10+ years)
• FAST LEARNER (10+ years)
• Cashiering
• Customer service
• Experience with children
• Childcare
• Medical records
• Transcription
• Vital Signs
• Medical Terminology
• Personal assistant experience
• Clerical Experience
• Medical Scheduling
• Insurance Verification
Certifications and Licenses
First Aid Certification
CPR Certification
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Data entry: Attention to detail — Proficient
May 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Customer service — Proficient
August 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS & ABILITIES Type up to eighty words per minute. Take dictation well. Fast learner. Easily follows directions. Trying to find innovative ideas to streamline office area. Forward thinker.
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