Summary

Senior level IT experience testing web based and client server software applications in large corporate and/or government environments. Expertise working with offshore development and test teams.

Excellent adaptability to testing in both traditional and agile software development environments.

Excellent analytical and problem-solving skillset with the ability to communicate complex issues to the team for resolution.

Expertise using Microsoft One Note, Word, Excel, and PowerPoint, and Microsoft Teams to communicate procedures and process and prepare team presentations and walkthroughs.

Education / Technical Certifications

B.S. Electrical Engineering Technology; Temple University College of Engineering and Architecture, Philadelphia, PA; Database Design Certificate; Penn State University Great Valley PA; Certified Software Quality Engineer; American Society for Quality

Technology Skills

Agile Scrum, SQL; Microsoft Teams, Azure DEV OPS, Oracle 19.5 Instant client 64 bit, JAWS 2022, Microsoft Test Manager; SOAPUI; CITRIX remote server test environment; MKS Source Integrity; JIRA; TSYS credit card processing; DataSafe Credit Union Solutions Platform (ACH, Teller Navigator, Lending Navigator, SmartTerm backend validation, General Ledger, Loan Origination System, TISA/TILA system validation); IBM Smarter Workforce Talent Suite; Xerox Open Payment Technology; VehiclelinQ Auto Leasing System.

Defense Logistics Agency Information Operations 10/2016 – 10/2023

Responsible for testing the MediPrice application (used by DoD contracting officers to create contracts with government approved suppliers to procure medical supplies, equipment, and pharmaceuticals for Military Treatment Care facilities within the US and Overseas. Created and executed test cases within Azure DEV Ops (MTM/TFS) to verify customer business case requirements in multiple releases through 10/2023. Responsible for 508 compliance testing for MediPrice and the E-Catalog applications using the JAWS Freedom Scientific tool that reads web page content and graphics for visually impaired and blind application users. Execute Oracle database queries to verify database architectural changes implemented to support the Department of Defense Activity Address Code (DoDAAC) code changes impacting MediPrice and related applications. Conducted manual web page security and performance testing to support Infrastructure and security vendor implementations. Regularly scheduled and conducted knowledge transfer sessions to walk through JAWS testing for 508 Compliance. Provided monthly reporting to track hours against project tasks in Azure Dev Ops (MTM/ TFS) for the project office.

Randstad Technologies FISERV Auto Loan Systems 12/2015- 6/2016

Validated software requirements for an auto leasing system upgrade for one of Fiserv Lending’s major clients. Test planning and execution include collection management (repo/skip processing, bankruptcy); maintenance), recovery management.

LanceSoft / Xerox Consulting; Herndon Virginia 7/2015- 12/2015

Conducted daily field tests on SEPTA’s ASD (Administrative Sales Device) system used to purchase smart card media in subway ticket offices. Coordinate test activities with independent validation team and SEPTA personnel. Train team personnel in all aspects of the system and money management. Run daily end of shift reports and money room reports and update senior management team on actual cash deposits made to the bank.

IBM Talent Suite (on the Cloud); Wayne PA 6/2012 – 2/2015

Conducted end to end system integration testing including configuration of reports, user data creation, workflows, new hire portal setup, and backend data validation to ensure the incorporation of product enhancements and new technology.

Developed requirements traceability matrices, release documentation and knowledge transfer PowerPoint presentations (on team WIKI pages) for use by both Wayne PA and Vizag India technical teams. Provided rapid response and technical support to customer support personnel to quickly define/ categorize problems reported by customers.