FRONT DESK RECEPTIONIST

Abdulaziz

Alkathiri

571-***-****

ad3sjs@r.postjobfree.com

Miami, Florida 33160

CONTACT

SKILLS

• Sponsorship Acquisition

• Social Media Management

• Entertainment Booking

• Team Leadership

• Event Evaluation

• Customer Service

• Public Relations

LANGUAGES

Arabic

Native

•

English

Fluent

•

Strategic partnership consultant and event management expert with a robust track record at Expro and the Ministry of Environment. Leveraged sponsorship acquisition and team leadership to enhance client experiences and elevate event success. Excelled in customer service, ensuring stellar guest interactions and feedback integration.

PROFESSIONAL SUMMARY

July 2022 - August 2022

Event Officer

The Ministry of Environment Water & Agriculture, Riyadh, Riyadh January 2022 - July 2022

Strategy partnership Consultant

Expro, Riyadh, RIYADH

March 2020 - September 2020

Guest Services Volunteer

ministry of Health, Riyadh, Riyadh

EXPERIENCE

Assisted in creating content for press releases related to upcoming events.

•

Analyzed customer feedback from previous events and used insights gained to improve future experiences.

•

Utilized problem solving skills to address any issues that arose during the event planning process.

•

• Developed successful solutions tailored to clients' specific needs. Evaluated customer feedback surveys in order to determine areas where service could be improved upon.

•

Managed client accounts by providing timely updates on project progress and responding promptly to inquiries.

•

Displayed a positive attitude while interacting with guests in person or over the phone.

•

• Maintained accurate records of guest interactions and transactions. Assisted guests with inquiries, providing excellent customer service and support.

•

Expected graduation December 2024

Master of Business Administration (M.B.A.) in Hospitality Management Candidate

Florida International University, Miami, FL, US

May 2023

EDUCATION

other in English language Course

Georgetown University, Washington, DC, DC, US

June 2022

Bachelor of Arts (B.A.) in Strategic Communication Management king Saud University, Riyadh, Saudi Arabia

CERTIFICATIONS

• TOEFL IBT

Contact this candidate