Mangalam Sethuraman (Uma Sethu)

Lead Quality Engineer

Shrewsbury, MA* ad3sj5@r.postjobfree.com *508-***-****

Lead Quality Engineer with 10+ years of experience in healthcare industry delivering software quality control during design, development, go-live and post implementation. Outstanding interpersonal skills in a team environment.

Professional Experience

Skills

Interpersonal Communication – Team Leadership – Project Management – Mentorship – Problem Solving – Agile – Test Cases – Regression Testing – Functional Validation - Data Validation – API testing – Cloud Computing (AWS) – GitHub – Jenkins – Rally – Jira – Zephyr – Confluence – MicroStrategy – Oracle database – SQL – SDLC – Amazon Redshift – Scala – Amazon Athena – Azure Databricks – EDI – Informatica

UST HealthProof (June 2023 – Present)

Lead 1 – Software Testing (June 2023 – present)

Lead, prioritized and managed work across team members in onshore and offshore

Experienced in creating Claims and Claims Management

Performed EDI transactions such as 834, 835, 837 I/P, 999,270, 271, 276, 277, and id card generation

Handled informatica workflows as part of Integration testing to generate EOP, EOB, FCF, NACHA files

Gained knowledge in Enrollment domain – Enrolling a member and synching up with Claims UI and familiar with CMS Enrollment transactions

Collaborated as part of the scrum team in grooming user stories, defining scope and acceptance criteria

Developed Test Plan and Test Strategies

Lead the team in reviewing and executing test cases via Zephyr and defect management in Jira

Documented and reviewed test results with BA’s and project owner to validate that all business and technical requirements have been met

QA demo to Internal POs & Client UAT stakeholders

Provided frequent reports on status to leadership as well as opportunities for the betterment of the team

OPTUM, United Health Group, Boston, MA (Oct 2013 – June 2023)

Lead / Senior QA Engineer (Nov 2015 – June 2023)

Lead, prioritized and managed work across team members in onshore and offshore

Trained the team on best practices to enhance the quality of the product

Actively engaged and lead the team on Agile approach like User Stories, Effort Estimate, backlog grooming, sprint planning, etc

Conducted product demonstration to management stakeholders and end users

Leveraged AWS and Azure Databricks platform for various testing activities

Developed in-depth system and application knowledge to provide higher test quality and coverage

Collaborated as part of the scrum team in grooming user stories and defining acceptance criteria

Executed front end validation for applications using MicroStrategy platform

API testing using Postman

Involved in ETL data validation process using SQL

Developed and executed test cases and reported defects, defined severity and priority for each defect in Jira and Rally

Documented and reviewed test results with project and product team to validate that all business and technical requirements have been met

Performed regression testing to validate defects/code changes. Experience with Integrity Manager tool for Regression and performance testing

Involved in UAT testing to ensure the quality of the product

End-to-end testing of the application (Functional, Integration, Regression etc.)

Organized and executed retrospective sessions at the end of every sprint

Played an active role in Planning Go-live, Production smoke test and sign off on product release

QA Engineer (Oct 2013 – Nov 2015)

Executed front end validation for applications

Developed, documented, executed test cases and reported defects

Performed regression testing to validate defects/code changes

Experience with Jira Test Management Tool

Kenexa, an IBM Company, Waltham, MA (07/2005 to 01/2006)

(Formerly known as BrassRing - http://www.brassring.com)

Intern - QA Engineer

Evaluated Business and Systems Requirement documents

Contributed in developing test plans and test cases based on the high-level design

Designed and developed detailed test cases for putting the application on manual testing

Used Test Director to perform a test plan, track executions against plan throughout testing and handle faults from start to resolution

Documented and reported defects in timely manner and reported the same into quality tracking system

Worked with development group to resolve the issues identified during test execution

Contributed in regular status meetings to state any bugs, problems and risks

Developed training materials for end users.

Handled several projects with the short deadlines

Built a strong working relationship with business end users, developers and project managers

Education

Bachelor of Engineering in Computer Science (equivalent to B.S. degree in US), India

Web Site Development and Java Script (Framingham State College)

Oracle Database Administration from Harvard University

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