Melissa Maldonado

Cleveland, OH *****

ad3sct@r.postjobfree.com

+1-440-***-****

A motivated 32 year old fast learner, able to work well alone or in a team with 5 years of experience working in

Janitorial cleaning, machine operator and Packer. Skills include public speaking, bilingual speaking, creative problem solving and good customer communication and cleaning. Able to communicate effectively with a team and very keep to develop more professional skills, such as office cleaning and retail.

Willing to relocate to: Cleveland, OH

Authorized to work in the US for any employer

Work Experience

Mail Sorter

DHL Ecommerce - Orlando, FL

October 2018 to November 2018

Sorting mail

POS

Kolhs - Orlando, FL

October 2018 to November 2018

Cash register, checks, gift cards, payments, voids items, helping customers apply for credit cards, helping customers find what they need, doing credits, and more Machine Operator

The cotton Factory - Cleveland, OH

May 2018 to August 2018

Work on two machine operator

Making q-tips

Putting more sticks in the machine

Putting more glue in the machine

Cleaning the machine

Fixing it

Retail/ Customers Service

Goodwill - Vermilion, OH

April 2015 to September 2015

Cash register, organizing clothes by color, helping customers Office Cleaning/ Housekeeping

Maid Rite - Cleveland, Ohio

August 2012 to November 2013

Cleaning sinks, toilets, windows, restrooms, kitchens, bathrooms, tables, chairs, countertops, microwaves,frigerators, mirrors, offices, Mopping, sweeping, dusting, vacuuming, collect trash, stock and supply designated facility areas, cleaning ceiling vents, Packer

Trademark Global, Inc - Lorain, OH

May 2012 to July 2012

Logging in the computerScan the itemPackagingShip the packagePackaging clothes, knifes, dog bowls, toys, games, blankets, pillows and more.

Machine Operator/ Packer

Lorain Novelty - Lorain, Ohio

May 2009 to September 2009

Making cotton candy for Toledo zoo

Machine operator

Making two colors

Packing them

Making 200 boxes

Education

Bachelor's degree in Criminal Justice

Strayer University-District of Columbia - Washington, DC April 2023 to Present

High school diploma

Graduation Alliance - Salt Lake City, UT

October 2022 to December 2022

Skills

• Customer service POS

Machine Operator Packaging

Retail Housekeeping

Spanish: Fluent English: Fluent

Assessments

Customer service — Proficient

January 2023

Identifying and resolving common customer issues

Full results: Proficient

Cleaner fit — Proficient

May 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Call center customer service — Proficient

July 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Work motivation — Proficient

November 2021

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail customer service — Proficient

October 2022

Responding to customer situations in a retail setting Full results: Proficient

Attention to detail — Proficient

July 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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