Customer Service Assistant Manager

Yolander G. Jefferson

*** **** *****

Vance SC, *9163

H. 803-***-**** C. 803-***-****

**************@*****.***

Objective

Customer service representative with a strong attention to detail, problem-solving, and teamwork skills. Proven ability to provide excellent customer service and make a positive impact on the customer experience. Skills

Vitals and blood pressure Files organization Computer: MS Word, Excel, Outlook Injections, phlebotomy, EKG Excellent customer services Internet Savvy Patients’ education and answering questions Collection and Documentation of patient info fast learner Assistant Manager skills

Work experience

04/2022 -Present Caregiver, FirstLight Homecare

Assist clients with all daily living Housekeeping Medication reminder

06/2021-04/2022 Personal Shopper, Walmart

Shop for customers who order groceries online

11/2019- 06/2021 Assistant Manager, GPM Investments

Help manage the store with the Manager Stock the shelves scheduling employees checking in vendors

05/2018-11/2019 Caregiver, Belmont Luxury Homecare

Assist clients with all daily living Housekeeping Medication reminder

07/2017-05/2018 Billing Specialist, Teleperformance

Help customer with their premium billing questions

Education

Remington College, Columbia, SC

Diploma Medical Assistant

CPR/ First Aid Certified Member of the National Technical Honors Society (2017)

References upon request

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