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LEWA BENE

Clive, Iowa ***** 515-***-**** ad3s8z@r.postjobfree.com

PROFESSIONAL SUMMARY

A value-driven IT Leader with over ten years of experience leading cross-functional teams to plan, build, and introduce products from conception to launch. I have a dedicated approach to understanding business needs, interpreting requirements, and delivering desired outcomes whilst managing business expectations. Drives improvement in team delivery commitments & capacity planning for sprints through mapping & tracking hidden tasks that augment customer satisfaction. Diligent, forward-thinking, and adaptable to dynamic company, and fits as part of any team. WORK HISTORY

IT Senior Product Leader, 01/2020 – Current

Corteva™ Agriscience – Johnston, IA

• Leads and delivers various Global Seed Quality, Supply Chain, Engineering, and Manufacturing efforts ranging from BAU to strategic initiatives with budgets of over $5MM.

• Manage the financials for product delivery, tech vendor contracts, and other financial aspects of the QSCEM product family.

• Manage Corteva's relationship with various vendors from a Staff Augmentation perspective.

• Led discovery and development for a new product to enable Corteva Process Automation Engineers to manage control system requirements at various sites efficiently, which decreased processing time by 40% at each site.

• Monitor internal Lines of Business (LOBs) to ensure that their needs are being documented by the Product Owners and conveyed to leadership for inclusion in regular Vision & Strategy quarterly events.

• Leverage customer needs and emerging technology developments and trends to identify new opportunities or adjust product offerings accordingly.

• Collaborated with upper management to drive strategy and implement new processes.

• Evaluated staff performance and provided coaching to address inefficiencies.

• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

• Manage contracted staff as direct reports.

• Co-founder of IT Community of Practice (CoP) for Business Process Experts/Leads to promote consistency by standardizing our approach across Corteva IT for documenting business processes.

• Coordinated deployments of new software, feature updates and fixes

• Designed and implemented scalable applications for data extraction and analysis. Scrum Master/Senior Business Analyst Consultant, 07/2019 - 01/2020 Keyot – West Des Moines, IA

• Interacted with internal customers to understand business needs and translate them into requirements and project scope.

• Collaborated with stakeholders to define project objectives and criteria.

• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

• Guided teams and refined Agile techniques throughout the journey and evolution of delivery cycles, establishing a documentation framework to support Agile methodology implementation with a Waterfall-centric delivery team.

• Conducted interviews with key business users to collect information on business processes and user requirements.

• Effectively supervised team performance by implementing measurable metrics to assess the delivery of requirements.

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Lead Business Systems Analyst, 09/2015 - 07/2019

Athene – West Des Moines, IA

• Served as Subject Matter Expertise (SME) for process and control-related remediation matters including evaluating control deficiencies and remediation efforts around financial reporting which reduced data deficiencies by 30%

• Successfully guided the development team through the transition from waterfall to Agile development on efforts to implement an Enterprise Vendor Workflow and Policy Administration applications.

• Led the gathering of data requirements and collaborated with data architects to develop logical and physical data models.

• Led the coordination of project test plans for the business users.

• Worked closely with business stakeholders and developers to identify, design, and deliver solutions.

• Provided hands-on coaching to Junior Business System Analysts.

• Interviewed and hired on/offshore resources.

• Tracked/monitored the progress on Risks, Issues, and Dependencies at the project level.

• Prepared contingency plan(s) to mitigate risk.

Lead Delivery Associate, 09/2014 -09/2015

Docupace Technologies LLC – West Des Moines, IA

• Led discovery sessions, requirements gathering, and technical discussions with customers, which included technical specifications, business process review, solution design, etc.

• Ensured that ongoing services were delivered on time and exceeded client requirements.

• Responsible for maintaining tight control over the project schedule, risks, scope, and budget.

• Responsible for creating test plans and scripts and conducting technical testing before User Acceptance testing.

• Ensured clients could fully utilize Docupace products by completing product build and design based on customer needs.

• Responsible for successfully delivering SLAs and KPIs as defined in the SOWs.

• Created internal and external procedures to help improve and maintain the quality and efficiency of services offered.

• Provided technical guidance, support, and excellent customer service to Docupace customers.

• Created customer-facing manuals/documentation to help improve and maintain the quality and efficiency of services offered.

EDUCATION

MBA: Business Management, 08/2005

University of Phoenix - Tempe, AZ

Bachelor of Science: Information Systems, 08/2001

Drake University - Des Moines, IA

SKILLS

• Scrum and Agile Development

Methodologies

• User Journey Mapping

• Product Backlog Management

• User Acceptance Testing (UAT)

• Leadership

• Data and Analytics

• Product Road mapping

• Workflow Management/Configuration

• Change Management Process

• Project Management

• Product Strategy and Development

• Process Improvement

• Problem-Solving

• Decision-Making

• Strategic Planning

• Conflict Resolution

• Data Analysis

CERTIFICATIONS

• Certified Scrum Product Owner® (License ID 000809129), Scrum Alliance

• Certified ScrumMaster® (License ID 917698), Scrum Alliance

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