Customer Service Pharmacy Technician

Molly M. Evans, PharmD

*** ****** **** ***** ******, SC 29334 913-***-**** ***********@*****.*** A veteran pharmacist with 15+ years of retail and long term care experience. Adept at providing premier customer service, administering immunizations and maintaining compliance records. Dispensing prescriptions is second nature. Recognized by peers for dedication to patients and co-workers alike. Professional Experience

Publix Pharmacy, September 2017 to Present

Pharmacist, Assistant Pharmacy Manager for various stores in South Carolina

Achieved immunization goals for all three pharmacies serving as assistant manager, including attaining goal three months early in 2023

Enthusiastically implements new policies and procedures; provides feedback of obstacles and successes to leaders

Proficient at adapting workflow as challenges arise Omnicare Pharmacy, January 2016 to September 2017

Pharmacy Operations Manager, Spartanburg, SC August 2016 - September 2017

Hired, trained and managed staff of 35 over three shifts and two departments

Coordinated filling and shipping of orders to 6 pharmacies in two states and 8 local routes

Led implementation of new dispensing automation, including identifying potential obstacles, training staff, writing workflow

Preceptor of onsite clinical experience for two pharmacy technician colleges Dispensing Pharmacist, January 2016 - July 2016

Supervised overnight staff, directed workflow to meet delivery deadlines

Prepared IV medications needed after hours

Wal-Mart Pharmacy, December 2014 to March 2016

Pharmacist, Taylors, SC

Focused on efficient counseling, immunizations and MTM

Responsible for support staff scheduling

Collaborated with pharmacy manager to improve technician data accuracy from 90% to >95% Walgreens Pharmacy, July 2001 to December 2014

Pharmacist, June 2008-Dec. 2014 Various stores in Kansas and South Carolina

Created new-hire mentor program; trained new graduate pharmacists; preceptor for pharmacy interns, mentor for high school career class

Expanded local assisted-living delivery program, developed and implemented guidelines

Transitioned Hospital Bedside Delivery Program from one pharmacy to another, absorbed staff, decreased delivery time by 20 minutes

Pharmacy Intern, Aug. 2004-May 2008

Pharmacy Technician, July 2001-Aug. 2004

Education

Doctor of Pharmacy,

University of Kansas, 2008

Licenses/Certificates

Kansas 1-14377

South Carolina 12868

North Carolina 24727

Basic Life Support

Certified Immunizer

References

Lynn Hunter 678-***-****

Anyanime Hale 843-***-****

Natasha Coursey 864-***-****

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