Dear Selection Committee,

My name is Angelia (Angie) Lopez. I am applying for the vacant position in your organization. I currently work as a Secretary III in the City of Phoenix Human Services Department – Family Services Center, so I am comfortable working in a high volume and fast paced work environment. I currently supervise our clerical team and oversee the administrative duties for our center, but I also have experience in training in both Civil and Criminal Divisions in the judicial field and I believe I would be an asset as an Administrative Assistant.

Having supervisory, administrative, and training experience within both the public and private sectors, I’m very confident I can fulfill this position. I’m very passionate about creating an efficient and effective working environment where my coworkers feel both supported and valued. I want to be a leader that motivates individuals to do their best and help them succeed in reaching their potential goals.

Thank you in advance for your consideration of my application.

Angelia Lopez

Secretary III

John F. Long Family Services Center

602-***-****

Objective

Work within a professional position that will utilize and enhance my leadership, management and problem-solving skills in an administrative environment.

Work Experience

October, 2022 to Present: Secretary III/Clerical Dept. Supervisor – John F Long Family Services Center – City of Phoenix Human Services Department

Responsibilities for my current position include, but are not limited to:

Supervise staff of 3-5 employees working within the Clerical/Customer Service Department;

Monitor inventory and generate purchase orders for supplies and furniture for center needs.

Oversee and monitor the day to day needs of staff working within our facility programs.

Schedule and organize community and staff meetings, presentations and conferences;

Generate, proof and/or edit facility weekly reports distributed to the Human Services Administration Department;

Monitor and oversee check disbursements and payments issued through CMS and SAP software;

Assist public in person and by phone with any questions or concerns, regarding their case status;

July, 2012 to October 2022: Phoenix Municipal Court, Courtroom Specialist/Judicial Assistant

Responsibilities as a Courtroom Specialist/Judicial Assistant include, but are not limited to:

Maintain order and professionalism inside the courtroom.

Efficient monitoring and updating of case files; daily communication with attorneys and general public regarding court procedures and case information

Monitor and provide statistical updates on my courtroom workflow.

Train new Bailiffs/Judicial Assistants in Court processes and procedures.

Proficient in PMC criminal and civil procedures; ICMS and CMS – Legacy; PMC OOP procedures; drafting civil and criminal correspondence and procedures

Efficient in Word, Excel, PowerPoint and Outlook.

Restructured outdated court policies with current procedures

Provide feedback and suggestions to supervisors and administrators which streamlines court processes more efficiently.

Communicate with internal and external customers.

Speak, read and write English and Spanish effectively.

Other experience pertinent to this position includes:

Employment as an Office Manager/Bookkeeper for C&C Trucking

Experience working as a Paralegal/Legal Assistant in private law firms;

Other Experience continued:

Experience working at Ventura Co. Superior Court and trained employees in Criminal and Civil Divisions.

Supervising a staff of 10-15 people per shift and delegating a list of duties assigned to each employee.

Monitoring of cash and credit card sales & transactions and reporting of daily sales.

Overseeing sales floor, cash office and distribution hub.

Opening and closing of multimillion-dollar store; processing payroll; and editing employee work schedules.

Education

Currently Enrolled at Grand Canyon University for Master’s Degree in Public Administration

Grand Canyon University - Bachelor’s Degree in Business Management

Emerging Leadership Program - 2022 Graduate with the City of Phoenix;

Phoenix Community College – Associate’s Degree in Bus. Management;

Ventura Community College – Associate’s Degree in Accounting;

References

Available upon request.

Contact this candidate