Xavier Washington, ad3s2r@r.postjobfree.com, 214-***-****

Education

Northwestern University, Evanston. IL

July 2014-June 2018

School of Communications and Integrated Marketing

GPA: 3.5

Certifications/ Licenses:

State Farm certification Auto and Residential.

NFIP flood

Licensed All Lines in Texas, Florida, Louisiana, North Carolina, South Carolina, Michigan, Mississippi, Kentucky, Indiana, Arkansas

Proficient in Guidewire, Xactimate, Settle Assist, Sybility Professional Experience

2023

Pilot/ Allstate

I worked as an insurance adjuster and provided customer service for supplements and initial contacts for CAT claims that were wind and hail damaged houses covered by our insurance. 2022-2023

Sedgwick

I worked as an insurance adjuster and provided customer service and initial contacts for a CAT assignment for PURE Insurance through Sedgwick where I closed the most claims on my team. This was a great experience as I had an opportunity to work with Managers and Supervisors as part of their companies nationwide roundtable. This gave me insight on the way managers and the people with the highest positions deliberate the problems that arise while handling claims. I also learned how to provide the best customer care for insurance customers world wide.

2018-2022

Southern Fidelity (Claims Representative, property)- Dallas,TX Initially I worked under emergency license for Southern Fidelity and then transitioned into a traditional role as a staff adjuster for multiple clients. Communicated effectively with policy holders, claimants and contractors to provide great customer service to reconcile and review estimates. Explained policy and endorsements language to policyholders; to determine homeowners coverage while explaining the breakdown of damages paid for. 2017-2018

Kemper Auto insurance- Dallas,TX

I Worked under Kemper license for (Auto claims). Handled auto physical damage claims, communication and customer service, administration, investigation. Claim Fraud prevention. Liability claims where the focus. 2017-2019

Weekend Wholesale Real Estate Broker for We Buy Homes In USA Experienced and knowledgeable of the real estate market. Analyzed and made estimations of property value and reconstruction costs. Predominantly wholesale and part time. Skills and Certifications

Language skill: ImageRight, 3 years of guidewire,

Swahili and Spanish(basic), inventive, dependable, organized, manage crisis, negotiating, quantitative skills, and self starting. I am also skilled in estimating the value of properties for both real estate and insurance purposes.

Leadership Experience

Northwestern Football Fall 2014-Spring 2018

Student-Athlete

· Cross cultural competence.

· Balance Division I athletics and academics.

· Work with others to achieve common goals.

· Persevere through challenges by overcoming adversity in stressful situations.

· Improvise when plans fail to control various outcomes.

· Analytical skills and adapting.

· Quick learner and implementation.

Customer service.

Associated Student Government Spring 2016-Spring 2018 Senator

· Elected by students of Northwestern University and constituents of the National Pan Hellenic Council(NPHC).

· Make decisions that impact the student body as a whole, discuss policy, discuss finances and their application to the university.

· Data interpretation.

Community involvement

2014-2017

Northwestern Youth Impact Program

Coach/Advisor/Tutor

· Oversaw proximately 150 youths aged 12-14 years’ old.

· Assisted with classwork, managed time of classes, mentor.

· Provided skill instruction and constructive feedback. Interests: Museums, Art Galleries, Opera, Creating art and music, Entrepreneurship.

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