SALLY E. YOUSEF

Cell Phone no. +1-732-***-****

e-mail address : ad3s2d@r.postjobfree.com

EXPERIENCE

October 2022 till Present, Yahoo Incorporation-Remote

Global Operations Analyst

-Work within ServiceNow queue to assign and close out any Data related tickets in a timely manner.

-Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate.

-Conduct regular HR data integrity audits and update HR systems. Ensure all transactions are accurate and compliant with current SOX and internal control guidelines.

-Create and map new and current processes (SOPs) and provide enhancements.

-Work with HRBPs and other internal partners to execute on any Org changes.

-Grant/Remove Security Roles to ensure SOX Compliance.

-Support Contingent Workforce program with any system requirements as needed to ensure accuracy.

-Create EIB files, load to SBX (WorkDay Testing Environment).

-Run Ad-hoc reports in WorkDay and create dashboards to meet the business needs.

-Manage employees access through CyberArk.

April 2022 till July 2022, SeaWorld Parks & Entertainment- Orlando, FL

HRIS Analyst,

-Administered HRIS databases (i.e. ADP, DocuWare, Red Carpet, WorkDay etc.)

-Monitored all inbound and outbound interfaces, audits, and error reports.

-Managed transition from ADP to WorkDay and performed system testing & configurations.

-Prepared Workday configurations for the Integration process.

June 2021 till April 2022, Apple – Austin, TX/Remote

People Support Specialist, (U.S. & Canada)

-Troubleshooted and supported WorkDay HCM, Absence, Compensation & Talent modules.

-Responded to queries with concerns to Pay including and not limited to Tax implications, Bonus, Pay Transfers, Garnishments, base pay breakdown, OverTime & Shift Premiums calculations, Federal taxes, Tax exemptions, TimeCards & Scheduling, Final Pay and Technology Support through WorkDay and ADP.

-Trained and educated employees on RSU grants, ESPP Employee Stock Purchase Plan contributions, Insider Trading Policy and E*Trade accounts setup along with Tax implications.

October 2020 till January 2021, UPS - Jacksonville, FL

HR Specialist,

-Conducting Interviews, sending job offers and running background checks.

February 2015 till March 2018, Sky Investment-Memphis, TN

HR Generalist,

Dec 10 Till Jan 2015, Kraft Foods (Mondelēz International)

Human Resources Department, HRIS Specialist- EMEA region

-Led migration of EuHReka system (Cadbury SAP Version) to ShArP System (Kraft SAP version) during the integration phase between Kraft & Cadbury.

-Launched new online Performance Management Tool (Success Factors Tool), trained all employees & HR Team on how to use it.

-Applied new attendance system to interface with the payroll systems.

-Created an automated process for the creation of the LAN ID & Email address through SAP system.

-Managed all security roles for the users across all systems in the region.

Aug 09-Nov 10, Nokia Siemens Networks-EMEA

Human Resources Department, HR Connection Lead

SKILLS

SAP-Super User Success Factors CyberArk

Microsoft Office Workday AE

ServiceNow ADP

Education

2002 – 2007, Ain Shams University,

B.A., Business Administration.

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