Customer Service Software Development
Resume:
Sanford, FL *****
******************@*****.***
Arthur C Edwards III
SKILLS
- 22 years of Ownership, Management, Training, Financial assistance
- heterogeneous of sales, business, warehouse operations design setup and execution
- 18 years of restaurant fast food operations hiring, menu development, structuring including labor management, inventory development and kitchen equipment maintenance
- Highly motivated to create leaders, managers and owners
- Proficient with cost effectiveness, customer service with support, communication and presentation, recruiting and team building
- Advanced with Microsoft Excel word PowerPoint spreadsheet code reading and writing computer hardware and software development
- Mechanically advanced in automotive, aviation,electrical, plumbing, construction, blueprint reading
- U.S. Army 67T Aviation Mechanic Honorable Discharge Veteran EXPERIENCE
KFC Corporation, Sanford FL— Cook
October 2023- PRESENT
● Morning cook maintains Daily products for daily use.
● Stocking on truck days assistance with packing, order taking and training new cooks.
● Maintaining all cooking equipment and cleaning, oil management. KFC Long John's Franchise, lake mary FL Fern Park FL— AGM, Shift Manager
February 2023- October 2023
● Creating teams and structuring company compliance and procedures.
● Increased company profits by 15% helped improve ROCC (Restaurant Operations Compliance Check) score.
● Helped with proper cooking procedures, training crew to up sale and promote daily specials showed how to control product distribution from point of sale to presentation to customer
Acestries Concierge, Sanford FL - Owner Operator
April 2019 - present
● Custom installation of lights, audio, transportation.
● Build, develop and establish customer base, setup programs and projects for car shows and events.
● Building development and maintaining of social media platforms and online business sales platforms, maintaining key points of daily business tracking, volume and sales opportunities and areas of gain and growth. Hungry Howie's, Orlando FL— General manager, Driver cook January 2011 - December 2019
Provide express hot food for consumption, promoted to General Manager. Developed increased customer relations, retention, opened contracts with surrounding businesses, apartment complexes, and colleges with special discounts and insensitive programs.
Increased sales from negative profit margins to 90+ profits increase within the first year.
EDUCATION
First colonial high, Virginia Beach VA— High school Diploma October 1998- July 1999
Automotive service and mechanics, Computer technology, Construction blueprint and building
ROTC Drill team commander, drill awards for performance, team coordination, step difficulty with proficient accuracy
FMU, Orlando FL— Computer Science electrical engineering September 2015 - Still pursuing, Orlando Campus
Computer technology Construction and development.
C++ language, software development installation and maintaining, hardware development structuring and installation
AWARDS
(Franchise KFC) Crg manager training awards for customer service classes, crisis management conflict resolution team building and development, McClain ordering tracking of predictions truck inventory for presetup of delivery
Contact this candidate