Lewis Donofrio

*** ******** *****

Saline, MI, **176

ad3rxm@r.postjobfree.com

734-***-****

Career Summary

Technical Skills

Linux/Unix

Puppet

Ansible

WebSphere

JBoss

Tomcat

Bash

PowerShell

Apache

VMware/vMotion

AIX

Software/Application Deployment

Windows Deployment

SLA and OLA

SuSE9

ITIL

Agile

Change Control

Professional Accomplishments

NextGen HealthCare February 2023 to February 2024

Senior Systems Engineer II - MCS

●Assist in design, configure, support, and document the technical infrastructure of a client setup in the cloud and operations of NextGen Healthcare Application. In the role I was responsible for system and application migrations implementations administration and monitoring of various systems required for usage in Hospitals and Clinics.

●I help with deliver implementations of information systems with exceptional service for internal and external clients.

●I supported multiple operating systems hosted in AWS EC2 instances including Windows 2008, 2016, and 2019 monitored NextGen application using SolarWinds.

●Application server technologies included Windows Server and the use of Sun Java application servers (used by Mirth for HL7)

●Troubleshooted Go-Live deployments of NextGen EHR application with clients that use HTML5 (Connection Broker) Windows 10/11 and OSX clients.

●Created documentation operations for setup and usage of undocumented processes in OneNote and confluence.

BlueChip Contracted with aaalife February 2022 to March 2023

Senior Middleware Engineer

●Senior Middleware Engineer part of the technical team, being a central point of contact on large or multiple applications with significant impact on the organization. I am also responsible for capacity planning and performance tuning of applications in the production and QA environment. I have extensive collaboration with internal technology teams along with vendors to identify, research, analyze and resolve system issues and problems. I use a broad understanding of all systems, applications, and technology throughout the entire enterprise from IIS using ASP.Net/WebSphere/Tomcat JVM's to the Solace message queues.

●I help with problem management and perform complex troubleshooting, root-cause analysis, solution development, and implementation. I research new technologies like Rancher vs Rafay.io to see where they could fit within our SDLC to help with smooth deployments by using containers vs full installs to help increase uptime and reduce customer impact. I supported multiple operating systems including Windows 2000, 2003, 2008, 2016, OS/400 and iSeries, and Linux using SolarWinds.

●Application server technologies included the use of Sun Java application servers (Glassfish, Payara), IBM Websphere, Apache Tomcat, and VMware server platform. Technical experience in the administration of various versions of J2EE application servers including IBM WebSphere Application Server, Apache Tomcat, Weblogic, Redhat JBoss, Wildfly (community jboss) and other J2EE application servers.

●Maintained vertical machines within the Azure cloud, troubleshooting of Azure Virtual Machine Scale Sets using puppet and Terraform Vault that stored the variables needed for autoscaling hosts.

●Experience with installation and configuration of WAS Network Deployment and Base 6.X/7.X/8.X, cluster creation, installation of IBM HTTP Server, and WebSphere fix-pack deployments. Background in financial services insurance environment and familiarity with regulatory and technology risk, IBM MQ and IBM Message Broker Administration on LINUX, and Windows servers. Daily use of automation tools such as IBM rational Build Forge, Midvision RapidDeploy, Jenkins, Ansible, Chef, and Puppet.

Take2 Contracted with va.gov September 2022 to February 2023

Senior Health Data OS and Network Engineer – EHRM Operations

●Validate and monitor Operating System logs for both Windows and Linux. Validate configuration on the Linux servers after system upgrades and patching. Validate installation of the applications, the configuration of Roles, Features, policies, and setting to ensure they comply with VA requirements Analyze systems attached to a Storage Area Network are configured with Multipath IO Policy to achieve redundancy and optimized performance.

●Review NIC teaming configuration for network redundancy and recommend updates to settings for optimizing throughput and performance. Conduct quality assurance on instances of Red Hat Linux on both physical and virtualized instances. Validate that Linux authentication with Centrify Software to Windows Domain Controller both support PIV card and NMEA authentication. Validate systems that are added to the monitoring tools (SCOM and Solarwinds).

●Support troubleshooting events and provide recommendations to optimize server performance Perform daily review of event logs, status of clusters, and notifications. Write and troubleshoot ansible scripts and templates for Tower automation usage. Prepare and update POAMs to address vulnerabilities identified by Nessus and Penetration Scans monthly in compliance with ATO and ATC.

●Analyze and provide recommendations to harden servers per VA/DoD STIG guidelines Review physical and virtual server builds to ensure they meet specifications. Conduct quality assurance on sFTP system to ensure it remains in compliance with the Authority to Operate/Authority to Connect (ATO/ATC) required by VA and DoD, the system uses the DoD VA MedCOI network. Conduct quality assurance on group policies/ local policies required by AITC/VA security entities.

Modis Contracted with Proquest September 2021 to Feburary 2022

Senior DevOps Engineer – Infrastructure Operations

●Interacted with the lead software development organization on a day-to-day basis by gathering and organizing build requirements, providing status, and ensuring that the stakeholders are informed and satisfied with the end product.

●Deep Knowledge of Continuous Integration and Continuous Deployment methodologies with Jenkins or similar.

●Experience with AWS Cloud (Amazon Certificate, VPC, Route 53, EC2 and S3 storage volumes)

●Knowledgeable in Chef, Puppet, Ansible, Perform scripting as needed to automate deployments

●Level-appropriate experience with: Servers/computer hardware and software; DNS, including diagnostics with Unix tools; Deep understanding of networks and common protocols; Linux, Unix, Windows.

●Advanced knowledge in monitoring and performance statistical analysis

Ettian Group Contracted with DTE Energy January 2021 to September 2021

Middle Tier Engineer – Infrastructure Operations

●Demonstrate the ability to analyze hardware and software issues associated with web related technologies such as Red Hat Apache, IBM HTTP server(IHS), WebLogic Server Administration, Microsoft Windows IIS administration, SSL Certificate maintenance and Load Balancer technologies using clustered architecture and/or use of appliances such as F-5

●Site Reliability Services team for Day to day web server support and administration

●Application and web deployment support

●Unix bash shell scripting for automation tasks.

●Worked with ADMS Java Environment (OpenViewNET) reviewing logfiles for server (DAC Servers, DMS Application Servers, FEP and Inter-Control Center, OMS Interface/Historical and Analysis, EMS PI and PowerApp servers) working with Vendor to report issues and implement patches and updates to address alerts and issues. (Within SCADA, eMap, System Explorer, Web Platform, and Tabular Viewer)

●Analyze, design and construction of Web Server environments in order to support business application systems

●Perform scripting as needed to automate deployments

●Installation and deployment of web applications, monitoring and problem resolution of production servers

●Provide 7X24 on call support as part of a rotating assignment

●Install fix packs, patches and cumulative fixes as required.

●24X7 on-call production support and troubleshooting problems related to Web Servers, WebSphere Application Server and Database.

●Experience working in environments containing, IBM AIX, Redhat Linux, Windows Server, Oracle, DB2, SQL, JAVA, J2EE, Shell script, Java Script, VB script

University of Michigan Health System October 2008 to December 2020

Middleware Programmer & Unix Infrastructure Dot.Net and CF Admin

●Planned, conducted, and coordinated the analysis, design, and implementation of software systems’ technical support and operating system development

●Installed and configured web and application server software such as WebSphere, JBoss, Tomcat, and Apache Web Server along with Shell scripting and SQL components

●Investigated Puppet and Chef and Ansible in DevOps/Middleware group; used Jenkins along with Gitlab and Docker with Kubernetes GCP

●Conducted various programming tasks including debugging code and documentation for a wide variety of software/systems and application programs

●Assignments were generally of a complex technical nature requiring the conceptualization, development, and application of new techniques

●Windows Project spanning a decade administered a 28 node windows “WebApps” webserver envrionment running IIS with ASPDotNet Deployment along with deployeing new Application’s troubleshooting memory and cpu issues with APP_Pools, reviewing IIS web server logfiles and the EventLogs

●Monitored effective hardware utilization, applying efficient database management techniques

●Reviewed system logic for optimum throughput

●Modified, maintained, and updated complex software such as compilers, link editors, network file handing routines, assemblers, OEM utilities, JCL, macros, and subroutines

●Reviewed the development of operator and control instructions

●Worked on various long-term projects that include LIMS (LabVantage using JBoss EAP for the Biorepository),

●Administered Moveit Cental, Created Transfer Jobs along with Troubleshooting Ad Hoc Jobs from the MOVEit webpage. SSH key collection and assignment to transfer jobs.

●Google Search, and Elastic Search (using Fess crawler to replace GSA) Prepares and conducts comprehensive system and programming tests which require the interfacing of diverse hardware and software including .NET, AIX, Tomcat, JBoss, Wildfly (for Dev usage and WebSphere.

●Reviewed potential applications and designed hardware/software interfaces

●Prepared feasibility studies and designed tests to determine operating characteristics of software

●Provided technical direction to lower-level programming problems involved with BlueDragon CFML on IIS along with Adobe ColdFusion running on a WebLogic farm

●Coordinated project efforts of subordinate staff through assignment and review of project progress

●Explored new technologies and their uses within the projects at hand

●Setup and configured various environments for daily use and QA testing

●Worked with end users on workstations fat client issues

●Helped to plan project requirements; assisted in .NET development, testing, and implementation of projects

●Performed ad-hoc data extraction tasks and report writing

●Troubleshot HL7 message flows and processing issues/evenst

●Proactive server event log reviews to keep downtime to minimum

●Available in any capacity as an IT Analyst

●Responsible for providing field support to clinical or ambulatory Sunrise Clinical Manager (SCM) programs within medical office environments

●Provided remote support

●Installed Sunrise Allscripts software products based on skills, experience level, and site complexity, as determined by defined environment

●Utilized appropriate resources and methods in troubleshooting and investigating software and hardware problems

●Effectively organized and prioritized administrative and client-related tasks for timely completion

●Experience with programming/development or an IT analyst role, .NET environment, ability to write SQL queries, and familiar with SharePoint

Teledata November 2007 to October 2008

Sr. Windows/Unix Admin & Deployment Change Control with Ford

●Sr. Windows System Administrator

●Mass deployment and change control

●Built Dealer Servers in both SuSE and Windows Server

●Worked with SAN and NAS along with Tivoli TSM 5.3 and 5.5.2, ESM

●Documentation creator for undocumented workflows and deployments

Unilog LogicaCMG June 2007 to November 2007

Sr. Windows/Unix System Administrator with Ford

●Deployment Specialist for SuSE 8 to SuSE 9 Novell Linux for 500+ hosts

●Sr. Windows System Administrator

●Mass deployment and change control

●Worked with SAN and NAS along with Tivoli TSM 5.3 and 5.5.2, ESM

●Documentation creator for undocumented workflows and deployments

University of Michigan February 1996 to May 2007

Sr. System Admin

●Under general direction, responsible for activities related to system administration

●Assigned personnel to various projects, directed their activities and evaluated their work

●Ensured long-term requirements of systems operations and administration were included in the overall information systems planning of the organization

●Responsible for the installation, maintenance, configuration, and integrity of computer software including mass deployments of Windows 95 - Windows 2003, UNIX (RHEL, SUSE, and BSD/OSX)

●Implemented operating system enhancements that would improve the reliability and performance of the system

Education/Certifications

Bachelor’s Degree, IT Management in Business, Cleary University

General coursework, Eastern Michigan University

Associate’s Degree, General, Washtenaw Community College

Red Hat Certification Class, RHCT

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