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IT Support Technician

Location:
Chesterfield, NJ
Posted:
February 20, 2024

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Resume:

Vincent Paulsson

*** ********* ***** ■ Chesterfield, NJ 08515 ■ Phone: 609-***-**** ■ Email: ad3rx0@r.postjobfree.com KEY SKILLS

Hands on experience with PC repair and troubleshooting

Experience in disassembly to diagnose issues and reassembly of PCs

Examined and studied desktop and laptop PC components such as RAM, CPUs, CPU cooling, GPUs, PSUs, motherboards, storage, cases, and displays

Experience making network cables

Installed and configured Windows 10 and 8.1

Worked with Client Hyper-V installing and managing virtual machines

Installed operating systems using different techniques including flash drives and PXE/ network

Experience using ManageEngine Service Desk Plus

Core understanding of networking concepts: LANs, WANs, topologies, media and TCP/IP protocol suite

Implementation & administration of Microsoft Windows Server 2012 R2 with Active Directory

Experience with Microsoft Office 2007, 2010 and 2013 including: Outlook, Word, Power Point and Excel EDUCATION

Lincoln Technical Institute, Moorestown, NJ December 2022 Computer and Network Support Technician

● Classroom lecture, lab simulators and hands-on lab experience (630 hrs.)

● On-campus student tech experience servicing computers and laptops (180 hrs.) Northern Burlington High School, Mansfield, NJ June 2019 High School Diploma

PROFESSIONAL EXPERIENCE

Network Relocation Services Inc, Southampton, NJ July 2023 - Present IT Technician

● Configuring, physically moving, and installing client workstations and peripheral devices

● Installing operating systems and applications

● Configuring and supporting wireless/mobile devices

● Assisting with the installation and testing of software and hardware deployments and upgrades

● Collaborating with team members to meet deadlines for new office location set-up and support CPS Computers, Cinnaminson, NJ March 2023 - April 2023 IT Internship

● PC building

● PC repair

● Help desk support

● Installing operating systems and applications

● Wire management

● Running system diagnostics

Northern Burlington Tennis Camp, Mansfield, NJ June 2015 - June 2019 Camp Counselor

● Assisted kids ages 5-14 on various skills and knowledge of sports games.

● Created drills and activities to teach skills that they needed. CERTIFICATIONS

● CompTIA A+ in progress



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