ERIK ROSS

**** *** *******, ***********, ** ***** 661-***-**** ad3rtt@r.postjobfree.com

EXPERIENCE

Optical Manager - 06/18-Present

Southwest Eye Care. Bakersfield, CA

- Management of 5 employees through educating staff on technology, day-to day internal operations, and style trends

- Monitoring company profit along with setting target goals for individuals to maximize sales

- Providing employee feedback on client experience, encouraging a comprehension of a customer’s needs and wants

- Pinpointing opportunities for profit informed by company reports

- Providing streamline customer service from client in-take and scheduling to proper fittings and frame recommendations Optical Manager - 11/17-6/18

Golden State Eye. Bakersfield, CA

- Managed a team of 2 employees overseeing sales and customer service

- Outreached to companies within insurance circle to provide customers with most up-to-date styles

- Followed industry trends through primary interaction and on-line platforms

- Analyzed sales set by previous years and set new monthly goals, establishing an overall profit increase Optical Manager - 07/15-07/17

Buena Vista Optometry. Ventura, CA

- Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance, and optical centers of eyes

- Prepared inventory for the sales floor and maintained digitized record management

- Provided patients with care and attention through fittings/pairs, product recommendations and educating on proper wear/hygiene Optical Manager- 07/06-06/15

Stockdale Optometry. Bakersfield, CA

- Performed sales of designer eye-wear in addition to planning and executing events and marketing programs

- Managed inventory, frame boards, and consignments

- Front office duties and finnish lab work

Optician and Owner - 10/91-06/06

Kern Vision Center. Bakersfield, CA

- Hands-on involvement in all daily aspects of business operations

- Finnish lab work and equipment maintenance

- Set up new client accounts and establish relationships with new patients Optical Supervisor -10/98-02/01

Sears Optical. Bakersfield, CA

- Sales of eye-wear and contact lenses

- Trained, managed, and monitored employees along with tracking sales trends to meet goals

- Acquired and scheduled new patients

OBJECTIVE

With over twenty-nine years as a professional optician manager, I look forward to advancing my role within the industry though applying both my knowledge and leadership experiences rooted in sales/customer service. The prospects of effectively enhancing target goals and engagement opportunities with new and existing clients is a position I seek while providing the highest level of experience and professionalism as a company representative.

Professional Customer Interactions

Dedicated Team Player

Excellent Time Management

Store Management

Communication Skills

Efficient Multi-Tasking

Schedule Flexibility

Sharing Product Knowledge

Customer Service

SKILLS

High School Diploma - 1991

Highland High School. Bakersfield, CA

EDUCATION

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