ANDREA ISABEL CASTILLO

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**** ****** *****

Oxnard, CA 93033

805-***-****

ad3rne@r.postjobfree.com

PROFESSIONAL PROFILE

Certified in Food handling and Safety.

RBS certified.

First Aid and CPR certified.

Accomplished over 6 years of experience in Customer Service, and skilled in Severing for restaurant and banquets, Bartending, and Room service.

Collaborative and effective in either team, or independently.

Dependable, fast learner and quick problem solver.

Loyal, communitive, team worker and opportunist

Willing to learn more everyday if given chance.

Fluent in Spanglish

Willing to work holidays except new year’s.

EXPERIENCE

The Kimpton Canary Hotel, Santa Barbara, CA

Server in Banquets & Finch and Fork, Bartender, Room Service since mid-June 2021 - Current

Skilled in Restaurant, and Banquet severing, bartending, and setting up private events for up to 100+ guests and breaking down until closing.

Ability to work fast under pressure for long extended hours, upselling, and describing menu items in detail.

Trained new hire and familiarized employees to company standards.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.

Possess knowledge in POS systems and restaurant equipment.

Breaking down and setting up for private events such as for wedding, private dinners, meetings.

Experience in Food running, Hosting, Bussing, and as a bar-back, houseman, Room service, coordinating events.

Director of Food & Beverage

Christine Tran / ad3rne@r.postjobfree.com

The Sheraton Hotel, Agoura Hills, CA

Server In Restaurant, and Room service from 2016-2020

Worked in close collaboration with team members to ensure that customers received high quality of service, carefully taking orders, welcoming and seating guests, and monitoring quality and accuracy of order delivery.

Trained and helped knowledge peers to work collaboratively to maximize satisfaction and exceed to restaurant and Hotel standards.

Managed closing duties, including restocking, and inventory.

Gained board base knowledge in all aspects of restaurant operations both front and back of house.

Worked multiple duties such as hostess, restaurant server, and room service at the same time.

Director of Food & Beverage

Carlos Villa / ad3rne@r.postjobfree.com

Oxnard High School Diploma

Graduate of 2016 with GPA of 3.6

Ventura and Oxnard College for three years for associates in Biology

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