Oriel Silva

*** **** **

Summerville, SC *****

781-***-****

Summary: Looking for an opportunity to grow within a great company.

PROFESSIONAL EXPERIENCE:

The Boston Company Asset Mgmt / BNY Mellon Boston, MA 2/05 – 9/22

Help Desk Analyst

● Remediate software vulnerabilities on computers (VMs, laptops, desktops)

● Troubleshoot computer issues using Bomgar for remote connection

● SCCM admin for MS Security patches for TBCAM and BNYMellon affiliates

● Perform file restore backed up through Avamar

● Administration of groups, users, and computers through Active Directory

● Installation and maintenance of encryption software on TBCAM’s laptop computers

● Maintain and troubleshoot Xerox B&W and color printers

● Image, troubleshoot, and upgrade hardware and software on TBCAM’s computers

Reconciliation Analyst

● Reconciled equity and balance international and fixed income accounts between TBCAM’s

internal accounting system and the custodian bank’s statements. 6/01 – 2/05

Smith Barney Corporate Trust Mellon Bank (K-Force) Boston, MA 8/00 – 6/01

Corporate Actions

● Retrieved corporate action information posted online by the Corporate Action Department in

Pittsburgh, PA

● Created cover letters for each voluntary action, plus an attached spreadsheet report stating the

number of shares held in each account

● Followed up Money Managers responses, inputting them in an internal system

● Performed other corporate action issues and provided customer service related tasks

Scudder Kemper Investments Boston, MA ( Staffing Services) 9/99 – 8/00

Accounts Payable

● Trouble-shot fund accounting issues, and performed fund analysis

● Researched, entered, and processed fund invoices

Bank of Boston Boston, MA (TAC Staffing Services) 4/98 – 9/98

Finance Associate

● Performed management reporting functions on regular basis

● Compiled and updated financial reports for senior management

● Developed and maintained spreadsheet files for standard management reporting

Banestado Bank Brasilia, Brazil 5/91 – 8/95

Associate/Assistant Manager

● Performed general accounting, payment processing, collections, and customer service

● Supervised computer systems operations

● Assisted in collection management

EDUCATION:

CompTIA Security+ Certified 2022

BHCC Boston, MA

Computer Support Specialist

Graduated June 2015-Associate in Science 2015

Projecao Technical School 1994

Brasilia, D.F., Brazil

Accounting Technical Program

SKILLS:

Various accounting and Windows based applications including Excel and Word, SCCM

Fluency in Portuguese and Spanis

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