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Human Resources Patient Care

Location:
Edison, NJ
Posted:
February 19, 2024

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Resume:

Arpit Sanghani M.S. Rph.

E-mail: ad3rec@r.postjobfree.com • Phone: 201-***-**** • 3 Whitewood Road, Edison, NJ 08820

OBJECTIVE:

Highly skilled and enthusiastic professional with over 10 years of experience managing operations in patient-centric pharmacy. Successfully oversee human resources, budgeting, supply management, and patient services.

SKILLS:

Business & Pharmacy Operations Management

On-Call Coordination

Operational Efficiency and Sales Optimization

SOP development and revisions.

Patient Relationship Management

Patient Care Assessment

Awareness Campaigns

Influenza Prevention and Treatment

Travel Medicine

Clinical Quality Program Standards

Drug Utilization Review

Medication Therapy Management

Medicare and Medicaid Processes

FDA Drug Safety Guidelines and SOP for operations

Soft Skills: Detail-oriented, time management, collaborative, teamwork, communication, Customer-focused

Computer skills: Microsoft Office, Various Pharmacy Software

EDUCATION:

Master of Science Pharmacology & Toxicology, Long Island University Brooklyn, NY 2011 to 2013

Clinical Pharmacy Hons. Nirma Institute of Pharmacy, Ahmedabad India 2009 to 2010

Bachelor of Pharmacy Rajiv Gandhi University, Bengaluru India 2005 to 2009

LICENSURES AND CERTIFICATIONS:

NJ Board of Pharmacy: Pharmacist and Immunizer License

American Pharmacists Association: Immunization Certification

American Heart Association: Basic Life Support for Healthcare Providers

WORK EXPERIENCE:

Barry’s Montville Pharmacy, Montville, NJ.

Per Diem November 2023 to Present

Improve pharmacy operations and processes by looking at claims, trends, and data to make better business decisions

Provide consultations on over-the-counter medications and alternatives

Educated and implemented immunization programs within store and community by hosting educational presentations to improve vaccination rates

Educated patients on possible drug interactions, potential side effects, and optimal administration methods.

Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.

Ami Consultancy LLC. April 2018 to Present

Make and receive calls for marketing the services the company is providing, dealt with potential clients

Provided compliance services and license renewal for pharmacies.

Help clients develop and revise various SOPs related to health care, management, and operations.

Managing and providing medication therapy management and medication reconciliation services to the pharmacy.

Negotiated Contracts with 3rd party vendors and management companies.

Provided support and handled audits and submitted responses to audits. Provided solutions and suggestions to reduce chargeback to the client during future audits.

Pharmacy Manager

Ultra Care Pharmacy, Jersey City, NJ. Sept 2015-Aug 2023

Foster and promote professional growth amongst pharmacy technicians and interns with added responsibilities and direct one-on-one coaching to maximize productivity and customer satisfaction

Developed and implemented medication synchronization and adherence programs.

Establish positive and collaborative relationships with the community providers and implement new initiatives by incorporating the latest research and clinical guidelines to improve patient satisfaction

Maintained accurate inventory levels to prevent and reduce overall shrinkage to improve quality and maintain profitability

Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.

Educated patients on possible drug interactions, potential side effects, and optimal administration methods.

Developed policies and procedures for medication handling, storage, and expired medication.

Discussed medical histories with patients in an effort to provide the most effective medical advice.

Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing employee education.

Pharmacy Manager

Ultra Care Pharmacy Bayonne. Dec 2014- Aug 2015

Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.

Effectively communicate with neighboring doctors to achieve optimal prescribing trends and decrease pharmacy costs

Improve pharmacy operations and processes by looking at claims, trends, and data to make better business decisions

Provide consultations on over-the-counter medications and alternatives

Initiated programs such as diabetes day and blood pressure screening day

Educated and implemented immunization programs within store and community by hosting educational presentations to improve vaccination rates

Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.

Developed policies and procedures for effective pharmacy management.

Pharmacy Intern

Ultra Care Pharmacy Jersey City June 2013- July 2014

Help the pharmacist in filling the prescription orders.

Received deliveries and checked stock for prescription and OTC products.

Answered phone calls from patients and provided them with the information needed to reduce the workload of pharmacists.

Identified medications, sharp needles, and vaccines that required special handling or storage.

Worked with the delivery team to ensure medications reached patients in a timely manner. Helped the pharmacy team in audits by pulling out necessary documents.



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