Christopher E. Cancilla

***** ******* ***** **** #***

<primary> 678-***-**** (C)

Raleigh, NC 27614

ad3re9@r.postjobfree.com

984-***-**** (H)

SUMMARY

25+ years of EDI experience utilizing EDI-X12 (2002 through 5010) standards which include, but are not limited to, the following transaction sets: 204, 309, 310, 311, 404, 810, 811, 832, 836, 837, 850, 855, 856, 860, 864, 865, 869, 880, 997

15+ years of EDI experience utilizing EDIFACT (D96A through D00A) standards, which include, but are not limited to, the following transaction sets: ORDERS, INVOIC, CUSTCAR, CUSTREP, IFTSTA, PAYMUL, DELFOR, DELJIT, DESADV, ORDCHG

Well-versed in Microsoft Office

Solid understanding of the Seeburger BIS/BICMD applications

Solid knowledge of the Windows operating system

Experience in gleaning requirements from cryptic information provided by customers, both internal department trading partners and external corporate affiliations

Well-spoken with solid communication skills, including the ability to communicate with both internal and external trade relationships at the appropriate technical level

Understanding of the X12 Healthcare EDI documents

Ability to understand and modify complex transaction maps using extended rules

Excellent understanding of the Sterling B2b (IMB) Integrator

Knowledge of Business Processes and ability to deduce their functionality and modify them when changes are required

Team player, but can work independently utilizing excellent analytical skills and experience

Experienced troubleshooter of EDI syntax

Experience with Sterling File Gateway

Multiple years of administration, development, and support of the Seeburger application, versions 5.xx and 6.xx

Customer advocate, excellent customer relations skills

14 years of Air Force experience in TMDE (Test Measurement and Diagnostic Equipment) with a focus on Physical/Dimensional and Time/Frequency calibrations

High work ethic to do the job right the first time

Coordinate with management to determine the best work schedule to maximize sales and increase profit

Train coworkers in regards to EDI, X12, and EDIFACT to improve customer support for internal and external company

Monitor the EDI system for errors and mitigate issues moving forward by removing the error from the translation

PROFESSIONAL EXPERIENCE

Global IT (Mayfair) Raleigh, NC 6/2023 – 12/2023

B2B Sterling Integrator Administrator – ScanSource Contract

Provide administrative and daily operations expertise, including modifying the translation maps to accommodate changes with trading partners. Review and resolve Service Now tickets opened by internal and external customers, automated systems, and members of the EDI department to smooth out the operation of the B2B platforms.

Infosys Raleigh, NC 12/2022 – 6/2023

B2B Platform Developer – assigned to the Caterpillar contract

Researched, developed, and created translation mappings and resolved errors in Sterling File Gateway, Sterling Integrator (B2Bi), and other associated communications applications.

Lightwell Inc. (Eliassen Group) Dublin, OH 3/2022 – 12/2022

EDI B2B Support Consultant

Create and cement relationships with trading partners. Provide guidance and assistance to internal customers. Provide direct support for the Lightwell Framework through the ticketing / Case system. Develop customer relationships.

HUF North America Greeneville, TN 10/2021 – 2/2024

EDI Business Developer – Contractor – Part Time as needed

Create and cement relationships with trading partners. Provided guidance and assistance to internal customers. Provide direct support for internal departments. Review and correct the errors that arise in the Seeburger Front-End system. Learn and begin the transition of all translation maps through Seeburger from the BAAN backend to SAP. Document and store procedures for future team members’ training and education.

Infosys Raleigh, NC 1/2021 – 10/2021

EDI Developer – assigned to the Sysco contract

Research, develop, and create translation mappings and modify data output using the E21 software package to connect to multiple SQL tables bidirectionally. Provide guidance and recommendations to improve the EDI systems. Develop translation maps for CSV, SQL, and X12 in the Seeburger BIS application. Review and correct any errors that arise in the Seeburger Front-End system. Review and correct the errors that occur in the Seeburger Front-End system. Educate customers in Seeburger Message Tracking.

OFM LLC Holly Springs, NC 1/2020 – 1/2021

EDI Developer

Research, develop, and create translation mappings and modify data output using the E21 software package to connect to multiple SQL tables bidirectionally. Provide guidance and recommendations to improve the EDI systems. Review prospective trading partners’ EDI Implementation Guides and make allowances in translation maps. Manage a series of projects to increase sales capability and minimize data correction.

Butterball LLC Garner, NC 6/2017 – 1/2020

EDI Business Developer

Create and cement relationships with trading partners. Provided guidance and recommendations to improve the EDI systems.

Review prospective trading partners’ EDI Implementation Guides and make allowances for the information they need and send. Develop translation maps for CSV, SQL, and X12 in the Seeburger BIS application. Review and correct any errors that arise in the Seeburger Front-End system. Develop documentation and store the procedures and information for future team members’ training and education. Assist in migrating from a server-based EDI system to a Cloud-based EDI system. Assist in the transition of and complete break of PRODUCTION and DEVELOPMENT. Develop multiple SAP to SQL and SQL to SAP maps to accommodate the Blacksmith project.

HUF North America Greeneville, TN 6/2016 – 6/2017

EDI B2B Business Developer

Create and cement relationships with trading partners. Provided guidance and assistance understands the HUF worldwide EDI strategy. Review and comprehend the prospective trading partner’s EDI Implementation Guide and make allowances for the information they need and send within the HUF EDI Translator. Develop translation maps for CSV, EDIFACT, and X12 in the Seeburger BIS application. Review and correct the errors that arise in the Seeburger Front-End system. Learn and begin the transition of all translation maps from Seeburger to the Inubit EDI Translator. Provide internal support for all departments that interface with the EDI system. Provide Helpdesk support for all BAAN EDI users. Document and store procedures for future team members’ training and education.

Kane is Able (Warehousing IT.) Johns Creek, GA 7/2015 – 3/2016

Consultant/Contractor – EDI B2B Integrator/Developer

Perform Translation Mapping, Maintenance, and New TP Development. Develop, create, and maintain the FTP, SFTP, and AS2 connectivity with the Extol Business Integrator. Troubleshoot errors and issues and follow through to resolution. Build Trading Partner Relationships, troubleshoot problems, and create solutions to ensure proper deployment of the EDI services. Develop, test, and implement EDI transaction maps, Business Processes, Rulesets, Schemas, and code lists to enhance the day-to-day transaction of EDI. Worked with HL7, Healthcare transactions. Document all aspects of a job, and maintain EDI documentation.

S.P. Richards Co. Smyrna, GA 7/2011 – 7/2015

EDI Developer

Perform Mapping, Maintenance, and New TP Development, Maintain FTP AS2 connectivity with the Gentran Integration Suite / Sterling Integrator systems now named IBM B2B Integrator. Troubleshoot GIS/SI issues. Build Trading Partner Relationships, deduce problems, and create resolutions to ensure proper deployment of the EDI services. Develop, test, and implement EDI transaction maps, BPML and code lists to enhance the day-to-day transaction of EDI. Document all aspects of the job, maintain all EDI documentation, and provide updated documents to the Helpdesk to transmit to prospective customers and vendors. Develop, Install, Test, and Maintain the IBM MQ dedicated connection to Office Depot. Develop and Maintain the MQ documentation.

SAIC. Orlando, FL 9/2010 – 7/2011

Consultant/Contractor – B2B Systems Integration Analyst

Perform Mapping, Maintenance, and New TP Development, Maintain FTP and SFTP connectivity with the Gentran Integration Suite / Sterling Integrator systems. Maintain Channels (partners / templates) within the Sterling File Gateway. Troubleshoot Sterling File Gateway, GIS/SI issues. Build Trading Partner Relationships, Deduce problems and create resolutions to ensure proper deployment of the EDI services. Develop, test, and implement EDI transaction maps, BPML and code lists to enhance the day-to-day transaction of EDI. Document all aspects of the job. Develop templates, channels for Sterling File Gateway.

Brightpoint. Indianapolis, IN 2/2010 – 6/2010

Consultant/Contractor – EDI Analyst, Mapper

Perform Mapping, Maintenance, and New TP Development, Maintain FTP and Gentran Integration Suite / Sterling Integrator systems.

Build Trading Partner Relationships, Deduce problems and create resolutions to ensure proper deployment of the EDI services.

Develop, test, and implement EDI transaction maps, BPML and code list to enhance the day-to-day transaction of EDI

Map and maintain mapping in the Gentran Server v5.3 for UNIX.

Migrate all previous versions to the Sterling Integrator application

Provide EDI support to all internal departments

Steel Technologies. Louisville, KY 4/2009 – 11/2009

Consultant/Contractor – EDI Systems Analyst, Mapper and GIS Administrator with an SAP focus

Perform Mapping, Maintenance, New TP Development, Maintain FTP Communications and Gentran Integration Suite

Build Trading Partner Relationships, Deduce problems and create resolutions to ensure proper deployment of the EDI services.

Develop, test, and implement EDI transaction maps, BPML and code list to enhance the day-to-day transaction of EDI documents both inbound and outbound to the company; including intercompany communications. Healthcare documents.

Maintain and develop Gentran Server for AS/400 Trading Partners and transaction maps.

Communicate with the VAN (Value Added Network) to ensure constant communications.

Work closely with the SAP team to develop EDI to SAP maps (inbound and outbound).

Create and maintain a wide variety of documentation to use by the EDI and associated departments.

Sphere Technology. Raleigh, NC 7/2008– 1/2009

Consultant/Contractor – EDI Systems Analyst, Mapper and AS2Support Professional

Perform Mapping, Maintenance, New TP Development, Maintain AS2 and Gentran Systems at Coty US LLC

Develop, test, and implement communications scripts for AS2 connectivity and EDI data transfer to several VAN (Value Added Network) and to direct AS2 trading partners using the AS2 communication application.

Develop and implement the process control schedule to ensure data transfer in a just-in-time environment, or on a predefined communications schedule. Coordinate new mapping development with both internal and external trading partners.

Map and maintain mapping in the Gentran Server for UNIX application. Provide EDI support to all internal Coty departments, worldwide; and all trading partners who do business with Coty US and all entities around the globe. Provide support, as needed, for the SAP upgrade and implementation.

Alphanumeric Systems. Durham, NC 11/2007 – 5/2008

Consultant/Contractor – Secure File System Analyst

Research, Verify, Analyze, and Document, on the Secure Data Exchange environment at Blue Cross – Blue Shield of North Carolina. Fully document the Connect: Enterprise and the Connect: Direct file transfer systems. Report to management regarding the findings. Developed, created, and implemented a design document which is used to maintain the secure data environment. Develop an automated reporting tool which identifies all vice presidents and managers, and their associated Secure Data Exchange files under their purview. Develop and implement an on-line system to allow managers and vice president to view a daily summary, and the individualized detailed report, of the SDE file system.

Fujitsu Consulting. San Mateo, CA 5/2007 – 11/2007

Consultant/Contractor – EDI Consultant/EDI Developer/Business Analyst

Provided EDI expertise to CAPCOM Entertainment in regard to the installation of Gentran Integration Suite v4.2, and the upgrade to v4.2 from Gentran Integration Suite v3.1. Corrected the previous installation of GIS v4.2 and verify operation. Install all updates, and patches, for the GIS v4.2 system. Develop all documentation for the CAPCOM EDI department. Update/upgrade the Wal-Mart 4030 translation maps to version 5010, per Wal-Mart requirement using the Wal-Mart Retail Link Self-Testing Portal. Developed the Business Processes using the Graphical Modeler Integrated multiple Windows systems in the continental US, with SAP –windows based systems in Japan Monitor the GIS v4.2 system and take correction action with the internal or external trading partners or customers as needed. Remap all Gentran Server Windows maps to run under GIS v4.2; in the process, change the maps from EDI to/from Flat File to EDI to/from SQL database. Approximately 25 trading partners and 75 maps. Prepare to migrate from the current database structure to an SAP file system, with the EDI server in California and the SAP server in Japan. Create the SAP translation maps; develop the testing procedure, ensuring no issues with the production system. Currently, there is no testing or development system. Pass on the knowledge of what was fixed, updated, or developed to CAPCOM employees.

Data Communication Solutions, Inc. Syracuse, NY 5/2007 – 5/2007

Consultant/Contractor – EDI Consultant/EDI Developer/Business Analyst

Provided EDI expertise to Seneca Data Solutions in regard to the communications and mapping issues related to Gentran Server Windows v5.0. Develop, test, and implement communications scripts for connectivity and EDI data transfer to the Sterling Commerce VAN (Value Added Network) and specific trading partners using the FTP file transfer protocol. Develop and implement the process control schedule to ensure data transfer in a just-in-time environment, or on a predefined communications schedule. Develop and test the inbound EDI FORM PRINT functionality using directory polling; so as the inbound EDI document is received the document is translated and dropped into the In Drawer, and printed on a specific printer. Once printed, an email is sent to the appropriate group to inform them a new file has been received and is awaiting them on the printer.

KForce Technology Solutions. Orlando, FL 4/2007 – 5/2007

Consultant/Contractor – EDI Consultant/Business Analyst

Provided EDI expertise to MBX Logistics in regard to the daily operations, maintenance, and troubleshooting of their Gentran Integration Suite (GIS) v4.0 system. Stabilize the GIS production environment to allow continual operation in a UNIX environment. Assist in the upgrade to the newest version of Oracle OTM v5.5 by updating the Gentran XML translation maps with the newest particles, elements, and PCData information. Perform upgrade maintenance to the JDK for the Daylight Savings Time DST correction. Offer suggestions for streamlining GIS, and increasing the efficiency of the overall system.

Cognizant Technology Solutions. Menasha, WI 2/2007 – 3/2007

Consultant/Contractor – EDI Consultant/Business Analyst

Provided EDI expertise to Kimberly-Clark Corporate in regard installation and upgrade of Gentran Integration Suite (GIS).

Research and Produce documentation in collaboration with internal and off-shore resources. Installed/upgraded three instances of GIS – Development, Quality, and Production – from v3.1 to v4.2. Provided Quality Assurance activity to ensure an error free conversion.

Sunwise Solutions. Huntersville NC 8/2006 – 1/2007

Consultant/Contractor – EDI Consultant/Business Analyst

Provided EDI expertise to the General Electric Plastics in regard to both X12 and EDIFACT standards. Research and Produce documentation in collaboration with multiple departments. Managed a team of mappers in an overseas location, directing their activities through conference calls and email. Developed design documents for the EDI systems, Maps, and Processes. Worked with internal and external trading partners in determining requirements. Design, created, implemented, and verified all inbound and outbound quality assurance test runs for all EDI transactions. Developed the use case scenarios used by the overseas mapping team who developed the maps to test their progress and mapping syntax, this is the QA and I validated all output.

Knack Technology. Columbus Ohio 6/2006 – 8/2006

Consultant/Contractor – EDI Consultant/Business Analyst

Provided EDI expertise to the Limited Brands during a during a system wide upgrade. Worked with internal and external trading partners in determining requirements. Reviewed and verified, then reported to trading partners and internal resources on, the errors and issues regarding inbound and outbound X12 documents such as 204, 214, 990, 856, and 857. Provided “eyes on” quality assurance to both inbound and outbound translation testing for all internal, vendor, transportation, and customs document translation testing.

Robert Half Technology. Durham North Carolina 4/2006 – 7/2006

Consultant/Contractor – EDI Developer/Mapper

Provided business and mapping expertise to the LC Industries during a transition of the EDI applications from the GXS Application Integrator (AI) to Gentran Server for Windows v5.1. Worked with internal and external trading partners in determining requirements, develop in and outbound maps for 850, 810. Assisted in-house resources with learning the Gentran translator, GIS AS2 Edition, FTP Communications methods, and general EDI business to take over the day-to-day EDI and Gentran. Remotely monitored the Gentran application daily for errors and issues, made corrections as needed. Communicated directly with trading partners to accommodate a testing and implementation schedule. Made modification to the translation maps as needed, when business requirements change, and when the trading partner modifies their incoming data.

Northrup Grumman. Raleigh North Carolina 10/2005 – 4/2006

Consultant/Contractor – EDI Developer

Provided conversion and expertise to the U.S. Postal Service during a transition of the EDI department to the East coast. Worked with internal and external trading partners in determining requirements. Converted EDI Maps from Gentran Mainframe and TLE Unix in EDIKit, a product of MessageWay Solutions on the UNIX platform. Assisted in the development, or conversion, of the following X12 documents: 214, 215, 309. 350, 810, 864. Developed all associated documentation where no documentation existed. Created visual flow diagrams of the path the data take through the system, and the network from beginning to end. Created Data Flow Diagrams for current, and new, transactions and applications.

Integrated Quality Solutions. Holland Michigan 3/2005 – 9/2005

Consultant/Contractor – Field Administrator / Quality Regional Engineer

Provided support and administrative component to multiple projects located in the Marysville and Bellefontaine areas of Ohio. Represent the client (Panasonic) in all aspects of the performance of the work; verified all work is/was accomplished as described in contract with Honda, while maintaining the level of quality demanded by both Panasonic and Honda. Hired and trained temporary employees as needed to perform the work. Managed and trained the Lead Technician at all activities in the proper methodology in the completion of the necessary paperwork. Converted much of the paperwork over to the computer using Microsoft Office products where the system tabulates the individual items automatically and added the ability to email and fax the information/data to the appropriate individuals when scheduled. Sole decision maker for the Central Ohio area and tasked with procuring new projects to support.

Robert Half Technology. Dublin Ohio 1/2005 – 3/2005

Consultant/Contractor – EDI Business Analyst/Support Specialist

Provided EDI and business expertise to Cardinal Health during a transition of the EDI applications from the GXS Application Integrator (AI) to Gentran Server for Windows v5.1. Worked with internal and external trading partners in determining requirements, develop in and outbound maps for 850, 810. Assisted in-house resources with learning the Gentran translator, GIS AS2 Edition, FTP Communications methods, and general EDI business to take over the day-to-day EDI and Gentran. Remotely monitored the Gentran application daily for errors and issues, made corrections as needed. Communicated directly with trading partners to accommodate a testing and implementation schedule. Made modification to the translation maps as needed, when business requirements change, and when the trading partner modifies their incoming data.

Sterling Commerce, Inc. Dublin, Ohio 1999 – 2004

Support Relationship Manager 2003 – 2004

Acted as the main point of contact for the customer relating to all of customer support. Took on the role of project manager for the customer in some cases, and acted as liaison between the customer, customer support, Level 2, Development, and sales. Offered any needed assistance to the customer in the form of an advocate to internal support and sales related departments.Analyzed all open, and recently closed cases and provided feedback and suggestion as to resolution and future avoidance. Facilitated a weekly, bi-weekly, or monthly (determined by the customer) conference calls between Customer Support level 1 and 2, development (as needed), and the customer that is designed to alleviate frustration and prioritize the support issues so as to allow the customer to test and/or use what they have in place.

Sales Hotline / Solutions Engineer 2001 – 2003

Provide telephone, Email, and teleconference support to all sales and customer support individuals worldwide for the Gentran EDI translator software product on the UNIX, OS/390, OS/400, and Windows platforms. Provided live demonstrations to prospects on the Gentran product line for the zSeries (OS390) and the iSeries (OS400) platforms. Performed training for Solutions Engineers in a variety of disciplines which were attended both in-house and over the Internet. Planned, mapped, installed and tested for production standard maps for Proof of Concept demonstrations in both ANSI X12 and EDIFACT formats on the zSeries, iSeries, UNIX, and Windows platforms. Proven troubleshooting skills, the ability to isolate problems quickly and determine an effective, efficient solution. Experienced in providing exceptional customer support utilizing quick and/or creative problem solving techniques.

Gentran Level 1 Solutions Support Specialist 1999 – 2000

Provide telephone and Email support to customers worldwide for the Gentran EDI translator software product on the UNIX and OS/390 platforms. Proven troubleshooting skills, the ability to isolate problems quickly and determine an effective, efficient solution. Experienced in providing exceptional customer support utilizing quick and/or creative problem solving techniques.

CTG, Inc. Cleveland, Ohio 1997 – 1999

Electronic Commerce/EDI

Provided 24x7 support of the EDI systems of BP. Oil in Cleveland, Ohio and Roadway Express in Akron, Ohio. Developed a training plan and trained the computer support department in the use of several applications to enhance their capability to provide support to the worldwide customer base.

CMC Manufacturing Corinth, Mississippi 1996 – 1997

EC/EDI Coordinator 1997 –1997

Created, developed, implemented, and maintained the Gentran software application.

Planned and developed all EDI translation maps with trading partners.

Network Administrator 1996 – 1997

Trained all users in the operation of Microsoft Windows, Microsoft Office, and other local applications to aid them in increasing the efficiency of their position. Developed the courses and instructed all field sales representatives in the most efficient method of connecting to the company internal network to allow email and application use when not in the local area, or when working from home.

Performance Consultants Prattville, Alabama 1995 – 1996

Network Installer / System Installer

Installed and performed periodic maintenance on internal (LAN) networks. Installed and updated/upgraded the personal computers for all users on the local network.

Rohmann Services Inc. Maxwell AFB, Alabama 1994 – 1996

Electromechanical/Time/Frequency/Radiac Calibration Technician

Provided maintenance, repair, and calibration for all equipment submitted to the calibration facility to include, but not limited to, Spectrum Analyzers and Frequency Counters, Personnel scales used on military administration buildings and hospital admitting areas to weigh a patient from birth on up.

US Space and Rocket Center Huntsville, Alabama 1992 – 1994

Public Programs Employee

Provided a public liaison into the inner working of Marshall Space Flight Center. Provided dynamic information during visits to operational areas of NASA, and the resident entities, relating to the development of the Space Shuttle, the International Space Station, and the facilities used to train astronauts to work in space.

U. S. Air Force 1978 – 1992

Squadron Training Augmentee / Calibration Section Supervisor

Type II and Type IV Precision Measurement Equipment Laboratory (TMDE) Calibration Supervisor. Supervised the physical/dimensional calibration area. Provided maintenance, repair, and calibration for all equipment submitted to the calibration facility to include, but not limited to, Spectrum Analyzers and Frequency Counters, thermocouples, vibration sensors, base level standard volt and standard ohm, type J, K, T, and E thermocouple reference standards. Performed calibration and maintenance on Standard Weights used to calibrate medical and aircraft scales ranging from 1mg to 500 pounds including hospital scales to weigh a patient from birth on up. Performed calibration and maintenance on pressure sensing devices, digital and analog, ranging from 100 torr to 10,000 psi. Performed calibration and maintenance on voltmeters, amp meters, and multimeters used to measure voltage from 1 volt to greater than 20,000 volts; amperage from 10μ amps up to 100 amps and greater. Performed calibration and maintenance of radiac measurement equipment using the Cesium and Plutonium calibration sources.

ADDITIONAL INFORMATION

Operating Systems:

Microsoft Windows; LINUX /UNIX

Tools and Applications:

Microsoft Office and related products

EDI Tools and Utilities:

E21 EDI Translator; Extol Business Integrator v2.6; MessageWay Solutions; Gentran (all versions); Sterling Integrator (all versions); IBM B2B Integrator (all versions); NuBridges iSoft Commerce Suite AS2 Communications Package; Seeburger BIS v5.xx and v6.xx

EDI Standards:

ANSI X12, EDIFACT, TRADACOMS, VICS, XML

Calibration (K5-6-7) Standards:

Gage Blocks, Pressure (Hydraulic / Pneumatic), Temperature (inc. thermocouples),

Organizations:

Boy Scouts of America, Unit Commissioner, Trainer / Instructor, District Committee Member

EDUCATION & TRAINING

Ohio Dominican University

Bachelors of Science Degree in Business Administration

May 2004

Troy State University Montgomery

Associates Degree in Business Information Systems

June 1996

IBM / Sterling Commerce

All Gentran Products

Various

Seeburger BIS / BISMD v5.xx and v6.xx

EDI Transformation and Communications Products

June 2016 - Current

Boy Scouts of America

Completed training and practical (ticket)

Wood Badge for the 21st Century Course

April 2007

Licensed Amateur Radio Operator

Amateur Extra Class, W4CEC

December 2013

FCC Certified Amateur Radio Volunteer Examiner

Laurel VEC and ARRL VEC

March 2019

Team Lead for the W4CECVET

Provides free FCC Exams to all

January 2019

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