Medical assistant

VALERIE ADRAGNA

** ********* ******, ****** ******, NY 10312

917-***-**** **************@*****.***

HIGHLIGHTED SKILLS, KNOWLEDGE, AND KEY COMPETENCIES Empathetic patient care Competent in Medical Terminology, Anatomy and Physiology Ability to Verify Insurance Experience serving customers daily HIPAA trained and compliant

Experience front desk professional Accurate cash and credit management Medical Record maintenance Excellent coordination with a team to achieve the best results Highly organized and efficient Customer service skills Proficient in Microsoft Office Suite and MAC IOS EDUCATION

City University of New York at College of Staten Island, Staten Island, NY Workforce Development & Innovation- CCMA October 2022-March 2023 Certification as a Medical Assistant

Tottenville High School, Staten Island, NY September 2018-June 2022 Regents High School Diploma Awarded

PROFESSIONAL EXPERIENCE

Walgreens, Staten Island, NY 10/2022 – Current

Customer Associate

● Responsible for keeping store inventory, merchandising, and maintains records.

● Provide friendly, efficient, and courteous service to customers.

● Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed

● Keep counters and shelves cleaned and well merchandised; REFERENCES:

Available upon request