Call Center Command

Iroquois Gas Pipeline Operating Company, Shelton CT

Command Center 2021 –

Responsible for Controlling and Monitoring high pressure Gas transmission lines running from Canada to the East Coast.

• Utilizing complex computer software for Controlling and Monitoring.

• Creating and maintaining large problem resolution database.

• Working rotating 12-hour shifts, with additional coverage as needed.

• Passing strict Government (TSA) testing and licensing.

• Utilizing all Windows products and Inhouse software.

• Involved with brokerage trading, thru software and messaging.

• Operating mistake free within a high pressure fast paced environment.