Customer Service Representative
Resume:
Felicia Gallagher-Musolf
********@*****.***
Fair Oaks, California
Summary
Maintain a compassionate and positive attitude and a friendly and welcoming demeanor during customer interactions Customer service representative able to resolve customer concerns and problems quickly and efficiently Customer service representative who meets and exceeds customer expectations by providing friendly, professional, and courteous service to clients
Experience in a fast-paced and energetic environment that prioritizes customer needs and concerns Experience
Correctional Officer
Folsom State Prison • Folsom, CA
01/1998 - Present
Notified management of any security issues within the facility, ensuring that security protocols were being followed Provided 24-hour supervision and security of [x] inmates at a medium-security jail Skills
Customer service, Communication skills, Supervising experience, Writing skills Education
Criminal justice
Solano community college • Fairfield, CA
02/1998
Completed courses in criminal justice
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